- Report: #1497123
Complaint Review: magics motorcycle shop - Roy Washington
-
Author Not Confirmed
Why?
magics motorcycle shop
317 warren street Roy, 98580 Washington, United States
Phone:
2534550439
Web:
www.magicscustomcycle.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
magics motorcycle shop they charged me twice to change motorcycle tire. the first time #75.00 then when i had to return tire and wheel for not holding air they charged me another $85.00 Roy Washington
I removed my wheel from my motorcycle and took it with new tire to magics motorcycle shop in roy Washington, they charged me $50 dollars to remove old tire and install my new tire, plus they said the state requires I buy new inn tube and charged me $10.00 for that with tax it was $75.80 my motorcycle was and has been on motorcycle jack up in the air while I rebuild carerators and rust proof gas tank.
When I let my motorcycle down from jack to ride it, I noticed the tire they just repaired was flat, I tried to inflate the tire, but it would not inflate or hold any air, so I returned the tire and wheel, asked them what was going on, they said they would take care of it and to make sure it was fixed this time they would keep it a few days.
after two days they called and said my tire was fix and ready to pick up, I oicked up the tire and wheel, and they said I owe them $80.00 for them to fix the tire again, when I asked them why they were charging me again, the guy just said thats the way it is and shrugged his shoulders, I told him that this was B.S. he said f**k you and I returned the insult paid with my card and tol them I was going to report and fight this bill.
1 Updates & Rebuttals
Brad
Roy,Washington,
United States
Please read
#2REBUTTAL Owner of company
Tue, July 14, 2020
When the customer brought back his tire, he had no receipt. The customer also addmited that two months past and expected us to fix his tire for free. I'm a easy going guy but when he started to insult my techs and harasing my receptionist, that is when I got involved.
He also was saying we need to change our name to rip off cycles I responded with i'm sorry you feel that way but I am not Les Schwab. With out his receipt and the time that passed, I could not fix his tire for free. Then he kept ranting so I told him to go and he still was running his mouth. We don't do shawty work here, that is why we said he needed a tube. Sorry we don't do charity work.
