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  • Report:  #525280

Complaint Review: Marie's Route 66 - TULSA Oklahoma

Reported By:
JANISE - TULSA, Oklahoma, United States of America
Submitted:
Updated:

Marie's Route 66
4201 E 11th St TULSA, 74112 Oklahoma, United States of America
Phone:
9187942070
Web:
Categories:
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In April 2008 I traded in my 1996 Volvo Wagon which I had purchased from Marie's 2 years prior on a 1999 Jeep Cherokee; I trusted this dealer since I had not problem w/my Volvo; good relationship; After having the Jeep 3 days I notice is was sluggish and not running properly; Advised Ron that something was wrong with Jeep took back for test; test found an electrical line to the engine was bad; without a car for 7 days; got it back 4 days later car still not running correctly; took it back; "Bad Coils and Spark Plugs"; Ron repaired at his expense took about 2 wks; since he only used his mechanic; (Ron gave me Dodge Van to drive since I have children and my daughter high school graduation and family coming to visit soon) after picking up the Jeep 3 days later the Jeep stop running while drive down Riverside Prkway; Ron had Jeep towed to car lot; the tow truck driver told me it sounded like the "Engine" was blown; he was right; the engine needed to be replaced and there was no time frame on how long it would take; I cont. to drive the loaner; stayed in contact with Ron and his crew Jeff and Heather; after waiting all most 3 weeks; I informed Heather; I wanted to my Volvo back and to cancel the contract; I have only driven my Jeep a total of about 7 days;and refused to pay another car payment on a car that I could not drive; Ron repoed the "Loaner Car" and wanted me to pay $250 fee and refused to give back my Volvo unless I  paid the repo fee; got into a heated discussion with rude Heather/crew; why would I pay a repo fee for a loaner car that was returning; Heather hung up on me; Ron and Marie refused to speak with me; I  lost my Volvo and  unable to take advantage of the "Stimulus Trade In".  Ron and Marie are lowest kind of "RipOff" Ron knew the engine was "Blown" and sold the Jeep to a "Repeat Customer". 



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