- Report: #80299
Complaint Review: Maxtor - Office Depot - Silver Spring Maryland
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Author Not Confirmed
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Maxtor - Office Depot
New Hampshire Ave. Silver Spring, Maryland, U.S.A.
Phone:
800-2629867
Web:
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Maxtor - Office Depot $30 Rebate Ripoff said date received too late Silver Spring Maryland
On 1/12/2004 I purchased a 160GB Maxtor hard drive at Office Depot. The rebate offer was the motivating reason for my purchase decision.
On 1/15/2004 I submitted all required items and mailed rebate as prescribed in the rebate offer.
On 2/11/2004 I checked on the status of my rebate and was advised as follows:
"We apologize for the misunderstanding, but your rebate is invalid because your rebate submission was not postmarked before the promotion deadline. A postcard acknowledging your invalid reason will be mailed to you."
How could it have taken the US Mail 20 days to get from Columbia, MD to Arizona??
I think that they are using this as an excuse to refuse rebate payments!
Hoang
Columbia, Maryland
U.S.A.
On 1/15/2004 I submitted all required items and mailed rebate as prescribed in the rebate offer.
On 2/11/2004 I checked on the status of my rebate and was advised as follows:
"We apologize for the misunderstanding, but your rebate is invalid because your rebate submission was not postmarked before the promotion deadline. A postcard acknowledging your invalid reason will be mailed to you."
How could it have taken the US Mail 20 days to get from Columbia, MD to Arizona??
I think that they are using this as an excuse to refuse rebate payments!
Hoang
Columbia, Maryland
U.S.A.
