- Report: #676095
Complaint Review: Mayan Palace Regency - San Jose del Cabo Internet
Reported By:
Gloria -
Seattle, Washington, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Mayan Palace Regency
Campo de Golf Lote 12 San Jose del Cabo, 234000 Internet, United States of America
Phone:
018003645600
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Mayan Palace Regency High Pressure Scam Timeshare / Vacation Club Membership San Jose del Cabo Internet
Do not fall prey with this company. They claim to purchase any existing timeshares, and say you will never paymaintenance fees again, provide high pressure offers foradditionalvacation weeks and other claims until you agree to purchase.
6 Updates & Rebuttals
ThomasR
Dallas,Texas,
Mayan Palace Timeshare Scam
#2Consumer Comment
Sat, November 02, 2013
Unfortunately you got hooked into a timeshare presentation; Mayan Palace timeshare resorts are known for particularly hard sell tactics. ALL the transfer companies, car rental companies, etc. are OUTSIDE the airport. The people between Customs and the doors to the outside are almost all timeshare reps (couple of kids trying to make a few bucks hauling luggage for folks also). If you go back to the Riviera Maya do not stop or talk to any of these people until you get outside. If you feel you must be polite just say No gracias and keep walking with your eyes down or straight ahead. Most of them wear these really official looking uniforms and will tell you all sorts of lies, like how you have to show them your transfer papers, etc. Just ignore them and keep going.
ThomasR
Dallas,Texas,
Mayan Palace Timeshare Scam
#3Consumer Comment
Wed, August 21, 2013
Unfortunately, timeshare sales in Mexico are in its majority a huge scam. The OPC, the one on the street inviting you makes $250-$350 per couple...so be sure he tells you any lie there is. Timeshare sales people are rotating from place to place and mostly alcoholics that look for their 8% comission. We attended a Mayan Palace timeshare presentation and were surprised how they work, like sharks, and some are really good showing numbers, benefits, etc...If i did not know, i probably would have bought. Be careful and NEVER make a decision the same day!! They love this, just tell them that you need to think about and they will throw in all they have..that is the sign that someting is not quite right...
VC32
Hayward,California,
Mayan Palace Timeshare Scam
#4Consumer Suggestion
Wed, March 20, 2013
I agree with you. My husband and I were blatantly lied to about the membership benefits. We discovered later and have since been trying to get out of the contract; but they dont seem to care at all if the sales people has lied or has given wrongful information; we have stressed this out to their service department but they simply do not care. All they want is to force us to stay. This is a good article from Mexican Timeshare Solutions on how most of the Mayan Palace timeshare scams are committed:
http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
Gloria
Everett,Washington,
United States of America
Complaint resolved
#5Author of original report
Sun, April 17, 2011
The Mayan Palace Resort has satisfactorily resolved all issues / complaints made.
Gloria
Everett,Washington,
United States of America
Resolved
#6Author of original report
Sun, April 17, 2011
The Mayan Palace Resort has resolved all issues satisfactory.
Grupo Mayan
MexicoGive us the chance to help you
#7UPDATE Employee
Thu, December 30, 2010
Dear Gloria,
We are glad your comments have been brought to our attention.
Even though this kind of observations are intended for future customers, we prefer to be hands on with the current clients that for some reason allege there was a failure on our part to clearly communicate the terms and conditions associated with the purchase of our products. Although the information is clear in the signed documents, we continue to work towards an even clearer communication.
We would like nothing more but to reassure you of the great purchase you made. We kindly ask you get in touch with us so that we can address any and all concerns you have with your membership in our Club. Please contact us at(((Redacted))) or at 1-800-292-9446.
We would very much like to know who you are to provide you personalized assistance. Your own personal experience will be the best evidence of our quality.
We truly appreciate your time.
Sincerely,
Karen Rose
Customer Support Representative.
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