LAST YEAR MAY 5TH I BOUGHT MCAFEE AND THEN MY LAPTOP GOT A VIRUS AFTER I INSTALLED MCAFEE.I CALLED THE NEXT DAY LATER AND SENT IN A REFUND FORM TO THEIR EMAIL ADDRSS.THE NEXT DAY LATER A MAN THAT WAS ACTUALLY A WHITE GUY SAID I WILL GET A REFUND IN 3TO5 WEEKS FOR 90$.NOTHING CAME IN.AT AROUND LATE OCTOBER I CALLED THEM BACK AND IT WAS A EAST INDIAN GUY WITHTHE NAME CHARLEE ANDTHEY SAID THEY DID NOT GET ANY REFUND FORM SO I SENT IT IN AGAIN WITH RECEIPT.STILL NOTHING SO I CALLED BACK IN LATE DECEMBER AND ASKED THEM WHAT WAS GOING ON AND IT WAS A EAST INDIAN GUY AGAIN WITH HE NAME WALTER AND HE SAID THEY WOULD HAVE TO CHARGE ME 100$ TO GET MY 90$ BACK.WOW WHAT A RIP OFF.I HOPE THEY GO OUT OF BUSINESS SOON!!.