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  • Report:  #1370585

Complaint Review: mcchway - Shenzhen City

Reported By:
Champiat - naples, Florida, U.S.A.
Submitted:
Updated:

mcchway
#406,F4,zhongxin Industry Center Area NO.6 Buildin Shenzhen City, China
Phone:
+86-189-487-55929
Web:
http://mychway.com/
Tell us has your experience with this business or person been good? What's this?

 

I placed an order with “mychway” on DHGate  - order no 331909238 for a laser lipo machine. A few months ago one of the big paddles broke. I messaged the seller and asked to buy a new one. They told me the price would be $49 and to send the money to them through paypal.

They sent me the wrong part. They sent me a paddle to a different machine. They said to send back the wrong part and they would reimburse me for the shipping cost. The shipping cost me $25. I sent them pictures of the shipping receipt and the customs form.

They now have the wrong part and my money but they wont send me a new part.

After receiving the part they stopped responding to my emails or would wait a few weeks and then respond back something different that didn’t follow the previous conversation.

I want a new part or to be paid back my $49 and $25.

This seller has stolen from me and lied to me. I am a victim here and want to take legal action against them to get my money back or get the correct part. Also, I want to take legal action against them to prevent them from scamming other customers.



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