I was recruited by MCG (Merchant Consulting Group) as a representative to solicit small and medium size businesses to process credit card transactions. One of the main reasons I decided to work for this company was that they advertised that provide five set appointments every day. The position is 100% commission. They explain to me that their phone room in Dallas has telemarketers calling small businesses scheduling your appointments. After two days of training via webinar I was given my first days leads. Needless to say out of five appointments to people that I was to ask for haven't worked in those establishments for years. The other three appointments did not know that I was coming and swore to me that no one called them. After my first day I spoke to my manager Miles Suffling who said well the appointment setters they really don't do a great job and you can't count on the appointments. It's just to get you into a different area and then you're supposed to Self-generate leads on your own going business to business in that area. After a second day of people who I supposedly had an appointment with and who new nothing about an appointment , who we're not interested in what we had to offer and again insisted that no one contacted them. I quickly realized that this company falsely advertised the position. They did this solely to induce representatives like me to work for them. This is a very deceptive practice and the only reason I'm writing this rip off report is to alert any other genuine salesman looking for work not to work for this company. Later, after looking up this company further I found out that they are an offshoot of Performance Merchant Alliance. Apparently the ownership is the same and they just switched names of companies because of all the terrible complaints that were coming in to the parent company. Had I known this I would never of work for merchant consulting group.
#2Author of original report
Tue, October 25, 2016
Please click below to see the appointments I ran them contrary to what Miles Suffling wrote in his rebuttal. --This is exactly why you don't want to work for this company.
https://www.dropbox.com/s/ppm4lkave1f0446/Rebuttal.docx?dl=0
miles suffling
North Carolina,#3REBUTTAL Individual responds
Mon, October 24, 2016
This person simply made a mountain out of a mole hill. This agent was full of drama and wanted a handout. Agent in interview claimed to have been in this industry for years and success was a guarantee. The reason this agent was terminated was because he refused to run his appointments. I did call all of his first day appointments and 3 of 5 claimed he never showed up. In the interview process I explained that 9 out of 10 leads would be a no but the 1 in 10 converted would make $100,000 a year. This agent from day 1 was not committed to the job. Claiming to be sick the first weekend.