- Report: #107041
Complaint Review: MCI Telecommunications - Denver Colorado
-
Author Not Confirmed
Why?
MCI Telecommunications
PO Box 17890 Denver, 80217-0890 Colorado, U.S.A.
Phone:
800-444-3333
Web:
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MCI Telecommunications Inc The Neighborhood Rip-off! Fraudulant advertising they become your International Carrier too. They will charge you $6.95 per minute. Denver Colorado
I joined MCI's The Neighborhood, and thought I was keeping my International coverage with AT&T, only $0.9 per minute to St Petersburg, Russia. I would never have joined The Neighborhood had I know it took over my International coverage as well. Why would anybody, in ther right mind, choose $0.33 per minute or $0.9 per minute.
On their web site and in their advertising, nothing about International coverage only Local and Domestic Long Distance. If you sign up for AT&T and do not choose an International plan, your are warned about the International charges that will apply, not so with MCI The Neighborhood. When I received the first bill, a call to St Petersburg to 121 minutes for $841.00, That comes $6.95 per minute.
Sounds like a great way to keep from going bankrupt. Just take your customers to the cleaners. I have complained, they told me I had to pay and sent it to a collection agency. The California PUC never contacted, though they sent a letter saying they would. I sent a letter of dispute MCI, they just changed collection agencies and kept going. Don't get ripped off, The Neighborhood sucks!
Daniel
San Ramon, California
U.S.A.
On their web site and in their advertising, nothing about International coverage only Local and Domestic Long Distance. If you sign up for AT&T and do not choose an International plan, your are warned about the International charges that will apply, not so with MCI The Neighborhood. When I received the first bill, a call to St Petersburg to 121 minutes for $841.00, That comes $6.95 per minute.
Sounds like a great way to keep from going bankrupt. Just take your customers to the cleaners. I have complained, they told me I had to pay and sent it to a collection agency. The California PUC never contacted, though they sent a letter saying they would. I sent a letter of dispute MCI, they just changed collection agencies and kept going. Don't get ripped off, The Neighborhood sucks!
Daniel
San Ramon, California
U.S.A.
1 Updates & Rebuttals
Mike
Springfield,Missouri,
U.S.A.
how to lower the amount
#2UPDATE EX-employee responds
Wed, October 06, 2004
if you will call custmer service line explain to them that they didnt tell you about the calls being so high and ask to be put on the International calling plan its like 6.95 i think a month they will drop the charges back to what they would have been if you have the plan to begin with its a way to get that bill knocked down if you dont have the International calling plan the calls can be higher than that but that should help you some
