- Report: #816817
Complaint Review: Merchandise Direct - Wallingford Connecticut
Reported By:
junebug -
Kansas City, Kansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Merchandise Direct
300 Returns Rd. Wallingford.CT 06493 Wallingford, 06493 Connecticut, United States of America
Phone:
800-372-4729
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Merchandise Direct I ordered the Side Sleeper pillow. I arrived with no bill of sale, transaction number, or return info. I have called 3 numbers, one speaking in Spanish. When I used their email address, it was not fou Wallingford, Connecticut
I ordered the Side Sleeper pillow, because it looked like it might help my back. I tried the pillow and did not like it, so decided to send it back. I did not receive any kind of bill of sale, transaction number, or return pollicy information.
I looked up Merchandise Direct on the computer and tried sending them an email with the complaint, and the email address was not to be found. I tried calling 3 different phone numbers, 2 sounded like individual answering machines and the third was in Spanish.
I don't know who is running Merchandise Direct, but a warning should be posted with their TV ads concerning the return policy. I haven't received my Visa card statement to know if I have also been overcharged.
I looked up Merchandise Direct on the computer and tried sending them an email with the complaint, and the email address was not to be found. I tried calling 3 different phone numbers, 2 sounded like individual answering machines and the third was in Spanish.
I don't know who is running Merchandise Direct, but a warning should be posted with their TV ads concerning the return policy. I haven't received my Visa card statement to know if I have also been overcharged.
