- Report: #610527
Complaint Review: Michael Guggenheim - Internet
Reported By:
Seriously Wronged -
Pagosa Springs, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Michael Guggenheim
3100 E. Ohio Way 80209 Internet, United States of America
Phone:
303-520-4737
Web:
http://www.vrbo.com/213738
Categories:
Business Rating:
(0)
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Michael Guggenheim Vacation Rental Rip-Off Internet
Owner agreed to an exchange of three days at his vacation home for eight
at mine (even though both homes rent for about $650 a night, we really
needed a place to stay because my son was at Children's Hospital for an
operation). I paid a $150 cleaning fee and a $500 security deposit. The
whole time we were there, the showers didn't work. Owner called a
plumber, but the problem was not fixed. After I checked out, I asked if
he could refund the $150 cleaning fee because of the inconvenience of
having no showers. At that point he said I was in breach of my contract
for asking, and he would not only NOT return the $150, but he wouldn't return our
$500 security deposit either! Even though we left the place in
immaculate shape. It's one thing to cheat someone, it's something entirely different to cheat someone while they have a child in the hospital.
at mine (even though both homes rent for about $650 a night, we really
needed a place to stay because my son was at Children's Hospital for an
operation). I paid a $150 cleaning fee and a $500 security deposit. The
whole time we were there, the showers didn't work. Owner called a
plumber, but the problem was not fixed. After I checked out, I asked if
he could refund the $150 cleaning fee because of the inconvenience of
having no showers. At that point he said I was in breach of my contract
for asking, and he would not only NOT return the $150, but he wouldn't return our
$500 security deposit either! Even though we left the place in
immaculate shape. It's one thing to cheat someone, it's something entirely different to cheat someone while they have a child in the hospital.
