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  • Report:  #304027

Complaint Review: Midwest AUto Recyclers - MIDCITIES AUtO Salvage - Cudahy Wisconsin

Reported By:
- Weatherford, Texas,
Submitted:
Updated:

Midwest AUto Recyclers - MIDCITIES AUtO Salvage
2100A E. College Ave Cudahy, 53110 Wisconsin, U.S.A.
Phone:
800-419-1990
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I replied to email after contacting uneedapart.com that this website referred MIDWEST (MAR)to me as having a low mileage transmission for my cuatomer's 2000 528i BMW. I called on 12/10/07 and explained I needed trans very quickly, and also explained I would base my decision to purchase from MAR over other responders on speed of delivery, the guarantees they emailed me with/(also toted on their website that MAR's customers could not offer) OF CARFAX AND DYNOTEST specifically FOR THE CAR AND TRANS( from here on out called "guarantees") THEY SAID THEY HAD IN STOCK AT THEIR LOCATION, and that the mileage would be verified as 31,000 miles..and shipping tracking, all for the cost of total of $1245 if paid for with credit card or bank debit card and would be shipped to arrive in 3-4 days from the day of payment. We found a trans actually cheaper, but it could not be shipped in 3-4 days, nor would it have the carfax,dynotest ,and tracking guaranteed via the email MAR intially sent us,touted on their website or aggreed to provide as part of the purchase.

We did pay with our debit card 12/10/07 and funds were removed 12/11/07.We looked for the trans and guarantees on Friday 12/14/07 and emailed and called for tracking info after trans did not arrive. Our second call to MAR we were told it already was shipped and we got the tracking via email. A few rude sentences later from MAR in that SAME phone converstation telling us we should be getting everything by this evening, William who later id's himself as Shaun. and Dewayn over several condescending conversations they directed at me and my wife, that I had to sign a "cc (credit card) verification

form and that we were foolish to think that MAR would ship until they got paid.My wife and I pointed out that we had paid, NOT with a credit card,but our debit to get the trans shipped out the same day as aggreed by MAR on 12/10/07. We confirmed that on 12/14/07MAR says they could not ship untill they got paid,but that the funds had been removed by Midwest 12/11/07 and that meant their explanation held no water.

WEll, they insisted we still had to sign the CC form, although we pointed out it did not apply since it was a form,not a contract and did not apply since we used a debit card..and they had already got their money!

My wife insisted I not sign this, but under MAR's bully tactics and my customer's rental car bill going up,rather than have another conversation to be abused my MAR, I signed it just to get the shipment done. This was the OLY time we used the debit card in December,and I very seldom use it during the year, and I just signed a form with all my bank and identity info on it!

Well, we kept getting that A) the trans and the guarantees, and the shipping info had ALREADY arrived, and then in same phone call (long distance at our expense of course!) that on monday that they were here already then told would be here wednesday,then on wednsday were hear already, then told they wouldbe here Friday.. and so on.My wife put off a job with her K9 (drug dog) to be here to help me get trans unloaded and installed ASAP since exhaust ,and getting it on a trans stand requires two people. I got ONLY trans, not the guarantees on 12/26/07 and got up at 3 am to get trans in per ALLDATA specs provided directly by BMW after flushing and replacing seals.I had several hours labor, my lift not making income for several days since MAR promised it was here already,then would be here monday,wednesday,friday etc.

I called MAR and explained I had NOT got the guarantees, the tracking and used ALLDATA procedure which is expensive prescription service and world recognised and that trans had no pressure and was not good. MAR told me that they had another trans.I again told them time was a issue,and that we still wanted tracking and the guarantees we did not get with the first bad trans. I asked MAR how quick would we get this one, and their reply was they had the second IN STOCK at their location,and would shipp it out that day(12/27/07) and we would see it in 3-4 days. After MAr assured us of this, we asked about the bad trans and MAR told us they did NOT want or need the first one back,and they would be sure to get the replacement out THAT afternoon. Well,another round of "you already got it, then in the same converstation it will be there monday.then wednesday then friday and my lift is STILL not making money and my customer is still in a rental. ON 01/11/08 after a few emails and calls looking for the 2nd promised in 3-4 days supposedly shipped 12/27/07 with guarantees, MAR became more verablly disrespectfull, and my customer is now ready to have his car towed from here to another shop to get it fixed ,and sue us. MAR cryptically ended the call with the cryptic unprevoked reminder that THEY had our bank information.My wife immediately called our bank to make them aware that MAR might try to debit our account again, only to find that aftr we signed the CC form with MAR, that our account had been emptied, seriously overdrawn by several thousand, and also that my CD had been drained.

ALL of this specifically after under duress signing the CC form MAr forced us to sign,and that being THE ONLY time we had used the debit card. WEll, we had to file with the police,all our credit agencies and have had our account(which we pay billa and buy parts with to do business) locked down and us now without a dime.

I and my wife called 1/14/08 to inquire about replacement trans again to get even worse response from MAR. After telling us all had been delivered, several

calls later, we were told that MAR now (even though they assured us we already recieved it in same phone call a few sentences earlier.. would NOt ship the replacement untill we shipped the bad one back! We told MAR we would ship trans back and expected a full refund since they failed to fullfill their contact in a month and a half and our customer was going to seek other means and did not need theirs anymore.We were told we would recieve our refund in about 5 days. Well we purchased supplies, palleted and took the bad one to carrier to be returned,all at our own time and supplies expense.MY wife and I called 01/21/08 to inquire about

our refund,and were told that MAR had already refunded us! I asked how they did this, and they said they refunded via our debit card (remember this account was closed due to thefts)and our bank confirmed a refund had not even been attempted. Well I and my wife called again, and apon being told we had been refunded (again) pointed out that was impossible. In the last of same conversation that MAR saying we already had refund,then they told us that we had to prove we did not improperly install the trans and that it was our fault it was not good and this delayed refund.

I use Alldata, world recognised, and have OVER 36 years high end auto repair at dealerships,and military machanic retired with rank proving my ability to properly install this trans per BMW specs/procedures. My wife called,after the final accusatory email referring to me as mechanically inept to install the trans, on 01/25/08 at 4pm to make a last inquirey on a amicable refund. The MAR person whom aswered the phone id's himself as "William" and when she asked about the refund, he told her "William" handled that and was at luch and to call back in a hour". She asked why he would be going to lunch at 4pm? Well,she called,as instructed, back 2 minutes to 5 pm to discover that MAR was closed.

Well it seems the delays,the deception, and the crude tactics have left my customer with a rental car woe, me without a trans and the guarantees that we paid for,my lift unproductive for 1.5 months and apparently my credit and accounts comprimised from that 12/11/07 giving of my debit info and MAr's co-ersion to force me to sign all my credit info away on the cc verification form" (although I did not pay that way) which may be related to my bank thefts, and a customer seeking resolution for somthing I DID not do/cause and tried politely to resolve.

My wife, whose job,and sometimes her life, depends on documenting facts while working with her K9 partner, has thoroughly recorded EVERYTHING thru our computer,txtxtommyatyahoo and ALL the shipping documents, receipts for fluids/seals dated to correspond to their use on the first trans install, and can easily provide reliable witness as to MAR failing to provide ANYTHING we paid for,and their deception,and unwillingness to feel like they can be prosecuted for this. You can bet your last dollar, if you believe MIDWEST, your story will be they took you too!

Please contact me,if you want justice. If we do not get a FULL refund, I will at least see to the best of my ability that everything I can do to warn others will be done,and will continue to be done. My wife, like her K9, has a good bite and will stay on top of this untill we get our money back.

ALl of this is my statement of my opinion,and has not of yet been proven in court,and should be taken with that in mind. MY documents represent true facts and that should be taken in mind also. BEWARE! DO Not give them your credit or debit info,and warn others please!

Texas justice

Weatherford, Texas

U.S.A.


1 Updates & Rebuttals

Tommy

Weatherford,
Texas,
U.S.A.
Protect yourself from the identity theft /See Wi court records for midwest

#2Consumer Suggestion

Sun, February 03, 2008

First of all, IF you are reading this, and you signed the cc form,&/or paid with debit or credit card.. before you do ANYTHING else.. please online go to Experian etc, your bank, DVM,social security,your utilities and your credit card companies and Immediately flag your identity and let make them aware that these people could be a threat, directly or indirectly and PLEASE put passwords or NEW passwords on all of them. I would also suggest also getting your internet passwords changed, and asking your internet provider to change your ISP address. If you can, since the damage can occur later before you a re aware of it till the bank statement /statements come a month later AFTER damage, close ALL your accounts and open new ones INSTEAD of just changing passwords. IF you have NOT recieved the item you paid for in 2 weeks, and are getting the run around. PLEASE immediately contact your credit card and contest the charges. If you wait 29 days from the charge date, Many credit card companies WILL NOT let you dispute the charges, and you may have to start the charge dispute soon enough so that if MIDWEST fails to respond to your dispute in reasonable period, (a delay tactic they heve employed knowing about the deadline) your card company could allow your refund by default. It will take time for the card company to communicate with Midwest, and it will not be a straightforward reply from them, so please statr this AS soon as the 2 weeks has passed. If you would like to see what kind of court cases (and how many have judgements that HAVE NOT BEEN PAID) go to a public information site :http://wcaa.wicourts.gov and type in the business names : MIDWEST auto recycling, and later type in Midcities Auto Salvage, then type for people associated with both "Shaun Brayden" and then "ALfred Talyansky". This is free public records and it gives you the idea of what you are dealing with and WHY you should dispute charges BEFORE the 29th day because if you get to court,and get a judgement, its worth only the paper it is on. I am trying to get a class action lawsuit going, but go to your local county clerk and file small claims anyway. It will be transferredto Wisconsin if you do not insist that MIDWEST appears here, so do that when you file. R and L Carriers is a a common carrier for heavy freight, and that is who shipped our useless trans we finally got, that site is www.gorlc.com and IF you get ANY tracking number put that the the box at top that says" Enter Pro #". Be sure to print that out IF you ever get delivery to document your late delivery, and your return document also so you have it for your credit card company for disputing funds. DO not hesitate to refer ANY law enforcement official, any creditor, utility company or bank you file with or have to deal with to the www.wcca.wicourts.gov site to search for themsleves to substantiate your case. It would help to print these pages out for any person to person meeting so they can go back at their liesure and look at these. Also, I recommend filing with the FTC, and Wisconsin D.O.J. for internet fraud. Lastly, please contact the State BBB and the Milwaukee BBB. Lastly. and this is very important to get the word out locally, contact the Cudahy chamber of commerce and ask for Don Stuart and explain your situation. The Alderman of Cudahy could also get a letter. Just for grins, go to the Cudahy tax assesso's website and see that Midwest paid taxes on approx. $11,000 of property which translates to owing just under $250 for 2007. WHat salvage yard do you know that has worth less than $100,000? The parcel number is 13974 for the city of Cudahy Tax website. Lastly, we are trying to file on Midwest under the Magnuson-Moss Warranty Act. This act is has been successfull in helping consumers sue a company that fails to live up to its promises under warranty,recover attorney fees,court costs and damages by the supplier's breach. It is similar to in WIsconsin law, chapter 779 (supplier breach of contract) Mechanic's lein. A mechanic's lein also cover not just construction, but auto repair, and a supplier failing to supply what is agreed apon, preventing completion of a job. All of the above is free public access info, and not protected by privacy laws. You make your own decisions after exploring the above, and again ,get your credit protected immediaitely and do not hesitate to refer ANYONE you are dealing with trying to get justice from MIdwest. I hope it helps and good luck. We are in the book in our town.

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