- Report: #487266
Complaint Review: Mor Furniture For Less Incorporated - Phoenix Arizona
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Mor Furniture For Less Incorporated
4555 E. Cactus Road Phoenix, 85032 Arizona, United States of America
Phone:
602-569-87
Web:
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Mor Furniture For Less Incorporated Mor Furniture? How about NO furniture! Phoenix Arizona
On June 1st, 2009 I bought and paid for a dinette set from Mor Furniture. The set included a table and four chairs. At the time of purchase, I was told everything was in stock and would be delivered immediately.
After numerous phone calls (the last two not returned) and nearly 3 months later, I'm still missing two dining chairs. They are on "backorder" for an indefinite time period. My salesman, John, doesn't return phone calls. I want and need my chairs.
It would have been easier and more beneficial to me to pay MORE elsewhere and at least get the merchandise I was paying for in a timely fashion. I had no idea Mor was going to hold the last two chairs hostage.
I feel totally screwed over by this company with their complete indifference to paying customers. They should not take money up front for merchandise that they do not have in stock, especially when they can't tell you exactly when you might be getting it.
1 Updates & Rebuttals
Deb C
USAFinal Chapter on MOR
#2Author of original report
Mon, October 05, 2009
I received my two chairs on October 4, 2009, four months after paying
for them. We had to drive 20+ miles to the warehouse and pick them
up ourselves, since the hefty delivery fee I paid didn't cover backorders.
As a final insult, the chair bottoms were not screwed/bolted on, and we
had to wait for the warehousemen to try and locate some hardware.
They ended up taking the hardware off another set of chairs so we
could just go. And we did.
