- Report: #705369
Complaint Review: MotherNature.com - Internet Internet
Reported By:
Dore -
Bend, Oregon, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
MotherNature.com
322 7th Ave, 3rd Floor New York, NY 10001 Internet, Internet, United States of America
Phone:
800-439-5506
Web:
www.mothernature.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
MotherNature.com Order placed in Dec. 9, 2010. UPS contacted that it was broken and they returned. Still no refund. $32.62 1454842 Internet,
First order placed December 7, 2010. Order #1454842. Alive Acai Berry Juice, 2.75 oz. $32.62 total.
December 14 UPS notified me that the package was damaged and that they are notifying the sender with the details. I contacted MotherNature and asked for a refund.
Instead they reshipped on December 22, 2010. The order arrived and again was damaged, leaking and very smelly. UPS would not pick up unless I repackaged and it was totally shattered. Again I contacted MotherNature and asked for a refund. They said they would reship again. There is no live person access, only website contact. After multiple emails I was told, 5 times, I wold get a refund. Still nothing. It is not the amount as much as it it the horrible way in which they do business and take peoples money. I have since found multiple complaints against them.
December 14 UPS notified me that the package was damaged and that they are notifying the sender with the details. I contacted MotherNature and asked for a refund.
Instead they reshipped on December 22, 2010. The order arrived and again was damaged, leaking and very smelly. UPS would not pick up unless I repackaged and it was totally shattered. Again I contacted MotherNature and asked for a refund. They said they would reship again. There is no live person access, only website contact. After multiple emails I was told, 5 times, I wold get a refund. Still nothing. It is not the amount as much as it it the horrible way in which they do business and take peoples money. I have since found multiple complaints against them.
