Complaint Review: Motorcycles-Wholesale.com - Gordon Whittet - La Verne California

Dear Rip-Off Report, RE: REBUTTAL of Personal Complaints Against Me and My Honest Business... The incidents over the past few weeks in mid-2008, where my name was tarnished, was caused by an Importer/Supplier named Ross Maxson of E-Matix Inc. He failed to supply 24 new Motorcycles & Scooters! This caused a spate of unhappy customers, and it took some weeks to get their refunds processed. And some of them bad-mouthed me because of it, which is understandable, knowing humans rarely wait to hear the other side of any story before making an ill-tempered judgement call. I filed a Police Report regarding the theft (totalling over USD$30,000.00), but I have heard nothing back from the Police yet :-( But the worst part is it's MY name that got tarnished, for a situation that was NOT caused by me, an honest Christian man at 50 years of age. It was caused by a THIEF named Ross Maxson, who had caused me losses in previous years, but he gained my trust this time by cunning & deception. Because this time, he decided to introduce himself under a false name (MARK SNOW), and this time he decided to steal a huge amount from me :-( So I've definitely seen some injustice in my life so far, that's for sure. For proof that what I have said is TRUE, I have pasted a copy of the Police Report that I filed against Ross Maxson for your perusal, and to show you the kind of losses that I have suffered in this business. However, I believe I have finally found an honest and trustworthy Importer to work with, after being bitten by several others like Ross Maxson, since I started supplying Bikes to my customers in USA since 2003. Sincerely, Gordon. FORWARDED TO: Police Dept., Chino, CA (in December, 2008) Police Report of Grand Theft (Complaint Id: I0812080612293002) Dear Sirs, Ross Maxson had supplied new motorcycles to my website customers previously in 2006. But because he had caused me losses with some Bikes not being supplied, I stopped doing business with him. However, in March, 2008 he contacted me under a false name (MARK SNOW) and said that he was a Supplier, and he could supply some models of Bikes that we liked, at reasonable prices. So I decided to place a small order, which he supplied ok. Then I placed several more orders over the next few weeks, which he also supplied. But when I placed some larger orders in late May/early June, 2008...he didn't supply them!! ***THE TOTAL AMOUNT OF GOODS STOLEN = USD$32,700.00 Charge No. 1. This includes USD$24,780.00 for Bikes that Ross Maxson did not supply at all (itemized below). Charge No. 2. And also includes USD$7,920.00 of Credits owed for 7 Bikes that Ross Maxson falsely claimed were returned damaged, and he paid me only $340.00 in Credits (for all 7 new Bikes valued at $8,260.00)! However, these customers deny his claim completely, and in fact the Bikes were never supplied at all! I can provide Wire Transfer receipts to prove my payments to Ross Maxson, and I have contact details & phone numbers of all the customers who did not receive their motorbikes. HOWEVER... After completing my investigation into my losses, I emailed Ross Maxson to advise him of the total amount he owed me. But because my twin brother Graeme has been diagnosed with aggressive Cancer of the Oesophagus, and needs urgent financial help for treatment, I agreed to accept a FULL and FINAL payment of only USD$7000.00 And I would forgive his remaining debts entirely. But he has ignored my offer of leniency, in my family's time of need, so I am now filing criminal charges of grand theft against Ross Maxson for the Total Amount that I can prove stolen of USD$32,700.00 I am filing this Police Report, with the details of the un-supplied Bikes below. Sincerely, Gordon P.S. [Regrettably, my twin brother Graeme has since died, on February 26th this year] Thanks for making his last year a very disappointing one, Mr Ross Maxson. But I would hate to be in your shoes, when you meet your Maker. ****************************************************************************************** > CHARGE No. 1... > > ***17 BIKES NOT SUPPLIED TOTALLING USD$24,780.00 (and no Credit given by Ross Maxson) (***N.B. I can provide full names, addresses, and phone numbers for these customers, and also the Wire Transfer Receipts from my Bank to prove my payments to Ross) > Paid on May 5th: > Jeffery Torbert.....................(1 x Bali 150 Scooter) @ $1,230.00 > Damien Mosquera...............(1 x Bali 250 Scooter) @ $1,750.00 > > Paid on May 21st: > Reed Curtis...........................(1 x DB-05 Motorcycle) @ $1,180.00 > Robbie Miller........................(1 x DB-05 Motorcycle) @ $1,180.00 > > Paid on May 22nd: > Leslie Sparks.......................(1 x DB-05 Motorcycle) @ $1,180.00 > Jonathan C. Langevin........(1 x DB-05 Motorcycle) @ $1,210.00 > Kevin Hale.............................(1 x RSL-200 Motorcycle) @ $1,850.00 > Kevin Beisley.......................(1 x RSL-200 Motorcycle) @ $1,850.00 > Jody Perry............................(1 x RSL-200 Motorcycle) @ $1,850.00 > > Paid on May 27th: > Travis Tanner.......................(1 x RSL-200 Motorcycle) @ $1,850.00 > Elaine Fields.........................(1 x RSL-200 Motorcycle) @ $1,850.00 > Neil Plasker...........................(1 x RSL-200 Motorcycle) @ $1,850.00 > Michael Haisten....................(1 x DB-05 Motorcycle) @ $1,210.00 > Brian Hill................................(1 x DB-05 Motorcycle) @ $1,180.00 > Keith Duncan........................(1 x DB-05 Motorcycle) @ $1,180.00 > > Paid on May 29th: > Wesley Littlejohn...................(1 x Bali 150 Scooter) @ $1,200.00 > Vincent Swiderski.................(1 x DB-05 Motorcycle) @ $1,180.00 > > ***TOTAL THEFTS ITEMIZED HERE = USD$24,780.00 > > +++++++++++++++++++++++++++++++++++++++++++++++++ > +++++++++++++++++++++++++++++++++++++++++++++++++ > > CHARGE No. 2... > > ***BELOW IS THE "CRIMINAL VERSION" OF CREDITS PAID BY ROSS MAXSON > FOR BIKES HE CLAIMED WERE DAMAGED & RETURNED TO HIM!!! > > ...Credits totalling only USD$340.00 for the following "7 x new Bikes" > (with a Total Value of $8,260.00!!!)... > ***TOTAL THEFTS ITEMIZED HERE BELOW = USD$7,920.00 (***N.B. I can provide the Wire Transfer Receipts from my Bank to prove my payments to Ross) > > > ======================================= > > ======================================= > > > > 1 x DB-05 RKM200-E5 DUAL-PURPOSE BIKE > > (@ $1,210.00 incl. Lift-Gate Delivery) > > > > (Color: BLUE) > > > > SHIP TO: > > Todd Thanasiu > > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > CREDIT OF $54 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $356 > > RETURN COST W/O DISCOUNT 40% of $320 = $800 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > > ======================================= > > ======================================= > > > > 1 x DB-05 RKM200-E5 DUAL-PURPOSE BIKE > > (@ $1,210.00 incl. Lift-Gate Delivery) > > > > (Color: BLUE) > > > > SHIP TO: > > Scott Glerum > > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > CREDIT OF $54 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $356 > > RETURN COST W/O DISCOUNT 40% of $320 = $800 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > > ======================================= > > ======================================= > > > > 1 x DB-05 RKM200-E5 DUAL-PURPOSE BIKE > > (@ $1,210.00 incl. Lift-Gate Delivery) > > > > (Color: RED) > > > > SHIP TO: > > Britt Howard > > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > CREDIT OF $54 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $356 > > RETURN COST W/O DISCOUNT 40% of $320 = $800 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > > ======================================= > > ======================================= > > > > 1 x DB-05 RKM200-E5 DUAL-PURPOSE BIKE > > (@ $1,210.00 incl. Lift-Gate Delivery) > > > > (Color: GREEN) > > > > SHIP TO: > > Don McGhee > > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > CREDIT OF $54 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $356 > > RETURN COST W/O DISCOUNT 40% of $320 = $800 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > > > ====================================== > > ====================================== > > > ----------------------------------------------------------------- > > Here is our Dropship Order for Friday June 6th... > > --------------------------------------------------- > > ============================== > > ============================== > > > > 1 x DB-05 RKM200-E5 DUAL-PURPOSE BIKE > > > > (@ $1,180.00 without Lift-Gate Delivery) > > > > (Color: BLUE) > > > > SHIP TO: > > Glen Dillingham> > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > CREDIT OF $124 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $356 > > RETURN COST W/O DISCOUNT 40% of $280 = $700 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > > ================================= > > ================================= > > > > 1 x ARUBA MC-04) Motor Scooter. > > > > (@ $1,120 incl. Lift-Gate Delivery) > > > > (Color: BLACK or Red or Yellow) > > > > SHIP TO: > > David Campbell > > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > > > CREDIT OF $0 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $320 > > RETURN COST W/O DISCOUNT 40% of $320 = $800 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > > ================================= > > ================================= > > > ================================= > > > > 1 x ARUBA 150 (MC-04) Motor Scooter. > > (@$1,120 Incl.lift gate delivery) > > > > (COLOR:BLACK) > > > > SHIP TO: > > Laura Hodgins > > xxxxxxxxxxxxxx > > (address & ph. no. given to Police) > > > > > > CREDIT OF $0 > > BIKE RECEIVED BACK DAMAGE + 40% RESTOCKING FEE = $320 > > RETURN COST W/O DISCOUNT 40% of $320 = $800 ONE WAY > > FUNDS VERIFIED - RM 07/15/08 > > ================================= > > ================================= >

I had a similar problem with the company. We are from WNY and ordered 2 scooters. After weeks of not having our bikes and having to call almost everyday, we finally received 2 scooters. Right off the bat something was wrong, one of the scooters was packaged with the box upside down so the shipping company tried to rectify the situation flipping it back over. This bike was saturated in Oil including the head, carb, intake and wiring. I spend over 2 weeks of my personal time cleaning out the bike. The next problem was on both bikes. After hours of fiddling and no starts, we finally noticed that both of the inline fuel filters were backwards. There is a giant arrow on the filter and it would take a moron to put them on backwards. It almost seemed intentional since we had made many calls to the company and were not on their nice list. Throughout the entire ordeal, the company tried putting blame on the shipping company, then on the distributor. Finally after the scooters were running I took the forms I was sent to the DMV to register. Not a pretyt site, they were also not notorized, signed or stamped. The lady pretty much laughed at me. It took another week or two of unanswered calls and emails and myself overnighting our paperwork, only to have it sent back standard mail taking another week. The company is a get rich quick scam that tries bringing low grade cheap Chinese motorvehicles into the US and tries to take lower class americans for their hard earned money. I should have researched the Better Business Bureau as this company has nothing but poor reviews and does not deserve to be considered a business. I would rather get 1000 spams emails a day then even think of them. Sorry about your trouble. I feel for you.