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  • Report:  #34380

Complaint Review: MWI Connections - Omaha Nebraska

Reported By:
- Indianapolis, IN,
Submitted:
Updated:

MWI Connections
9500 W Dodge Road Omaha, 68114 Nebraska, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In reviewing my bank statement online, I noticed a charge of $139.95 that neither my wife nor myself authorized.

We had just paid several bills leaving our account precariously near to a zero balance and the bogus charge by MWI resulted in $104.00 in NSF and returned check charges.

I was treated respectfully when I called their 1-800 number and got a refund credited within 5 days for the $139.95. However, when my wife called back to try and recover the NSF fees she was treated rudely by the manager who said it was highly unlikely that they would be responsible for those fees.

Their fax number is 1-402-661-2189 and I urge anyone with similar concerns to keep their fax machine busy.

Randy

Indianapolis, Indiana


1 Updates & Rebuttals

Satisfaction

#20

Sat, November 16, 2002

After contacting MWI Connections I not only was refunded my $139.95 but also compensated for the NSF and returned check fees that resulted. I still don't know what service they offer but at least they made good on my situation. Diligence pays off.

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