Complaint Review: My Ideal Wedding - Melbourne Other

This report is actually fantastic. It shows how people can be extremely stupid and act like children. The funny part is that the story doesn't even add up!!! 

Since the launch of the site we have been on a funny journey where we had to deal with people deleting our Facebook page, posting all sorts of crap and trying to harm us big times. I am the developer of My Ideal Wedding and work closely with Craig Ronald who is an absolutely fantastic person and nothing but a happy, positive, polite, supportive and most importantly ethical person. 

Such reports against My Ideal Wedding had been going around and we have been taking them down one by one from various websites such as Google, Facebook, Yelp etc. The funny part is that reputable organisations like Google and Facebook are investigating our claims about those fake reviews and taking the reports down after retry verify that what we are saying is true, however organisations such as ripoff and yelp are refusing to even investigate such claims without minimum payments of $2000 as a start for mediation making them horrible organisations to deal with who are a ripoff themselves. Ripoff and yelp answers to us were along the lines of we are a consumer driven organisation what rely on this consumers to report and we don't investigate the truth behind the submissions as we are not required to do so by American law. Well if you are operating in America why do you allow people to submit reports for companies outside the United States of America? 

As a conclusion even such reports exists against many companies not just My Ideal Wedding, I would personally refuse to listen to them if they were on ripoff or yelp as they are not moderated and most probably hate reports.  

_______________________________________________________________________________________________

EDITOR’S NOTE:  Ripoff Report strongly believes in the First Amendment, even when it is about us.  We understand that people who have complaints written about them are upset and want to place blame somewhere, especially if they feel the content of the Reports are false.  We also understand that individuals want to blame our website rather than where it belongs – on the person who wrote the Reports in the first place.  Using the same method that we provide FREE OF CHARGE to all of our users, we would like to “set the record straight” as to the comments posted about our website through this Rebuttal.  Every user of our website has the opportunity to tell their side of the story, for free, just as we will do here.  We certainly encourage users to “set the record straight” and tell their side of the story by using the free methods available to them before they consider other Ripoff Report programs (such as our VIP Arbitration Program or the Corporate Advocacy Program) or alterative avenues (such as filing a lawsuit against the Author of the report) that cost money.  After all, all we know is that the author affirms that the information is true when they submit their posting.  Ripoff Report is not a judge and jury.  This is precisely why we allow Reports, Comments, Rebuttals and Updates, for free, by anyone (including the person/company posted about) who has information to share about the situation.  By doing so, all sides of the story are able to be heard so other users of the site can make an educated decision about the situation for themselves.

The Author of this report is incorrect in suggesting that Ripoff Report will remove a Report for $2,000, or for any amount of money for that matter.  Ripoff Report has a general policy of NOT REMOVING Reports.  Our policy can be viewed on our website by clicking HERE.   $2,000 is the cost of Ripoff Report's VIP Arbitration Program - a program that removes only challenged statements of facts in a Report that are found to be to be false after presentation of evidence to an independent arbitrator who is not directly affiliated with any of the parties.  Even in that instance, the Report is not removed. Only challenged statements of fact that are found to be false by the arbitrator will be (((REDACTED))).  Again, to be clear, Ripoff Report will not remove Reports for money and any information to the contrary is simply not accurate.  To understand the full context of our Arbitration Program, we invite you to review all of the applicable information, including the Program Rules, by visiting our arbitration webpage at http://www.ripoffreport.com/Arbitration.aspx.

We thank you for taking the time to read this Rebuttal and allowing us to “set the record straight.”

Ripoff Report Staff

My Ideal Wedding is a newly established company which launchd in September this year. Kat Muscat is not, and never has been, a 'customer' of our business.

As anyone who has used our site would know - engaged couples using our website NEVER enter their credit card details. If Kat was a user of the site she would know this to be the case. The only revenue raised on the site is from Wedding Suppliers who pay for advertising on the site. 

"Kat" seems to be very confused. At first she says that she signed up to 'plan her big event/wedding day. She then says thta in planning her event/big day she then signed up for a FREE VENUE LISTING. WHy would someone planning their wedding want to have a FREE VENUE LISTING?

Unfortunately I have been targeted by someone who wants to damage myself and my business. It would seem a disgruntled 'ex-contractor' is doing whatever they can to harm us. They started by attacking and severly damaging our website. They then attempted to delete our Business Facebook account. 

This report is their latest attempt to hurt our business. 

Any check with Victorian Police will quickly reveal that no reports have been lodged against us and that this is a fictitious report by a very vendictive individual. It is dissapointing that people can raise such reports using fictitious names and with no evidence.