Angela
Florence,#2Author of original report
Mon, April 21, 2003
Well, just to let you know I got most of the money back, all but the $35 early cancellation fee I can not remember being told about. But at least it is over, I still do not trust these people and I had to fight tooth and nail to get it back. None of the phone calls I made were nice it is sad to say I had to get pushy but that is what it will take to deal with this company. I did email the Attoney General of Florida and complain to them also. Maybe some good will come out of this. I also sent NACS copies of some compliants too. Ever wonder why there is never a fax number attached to anything. I never received anything other than a letter saying my "CARD" would arrive in the near future. I took that letter and sent it back with a nice little note, NOT!!!!! I hope that everything goes the way you want it to and maybe just maybe if enough people complain to the right people something will be done... Thanks RipoffReport.com for listening to my compliants and helping me a little more educated regarding this matter..
Angela
Florence,#3Author of original report
Fri, March 28, 2003
Well, I finally got a person on the NACS and guess what. I was told my accoutnwas closed and that no fees would be taken out of my checking account. Well, I check the account this morning and the fees had been deducted. I called and was told it would be seven more days before I could get my money back. When I explained what I was told yesterday she told me that the account was pending and they could not do anything until the seven days were up. I told her that no one there seemed to know what the other was doing and that it seemed to me that they could not find their butts with both hands. It did not get me anywhere but man did I feel better...
Angela
Florence,#4Author of original report
Fri, March 28, 2003
I was told my accoutnwas closed and that no fees would be taken out of my checking account. Well, I check the account this morning and the fees had been deducted. I called and was told it would be seven more days before I could get my money back. When I explained what I was told yesterday she told me that the account was pending and they could not do anything until the seven days were up. I told her that no one there seemed to know what the other was doing and that it seemed to me that they could not find their a*s with both hands. It did not get me anywhere but man did I feel better...