The advertised price was $14k and the finance mgr falsified a sales doc (said the printer was acting up amd would mail but did not until i called and demanded it after recg bill from financing bank that ended up being over $5k more base price). Despite calls, visits, and BBB complaint there has never been any help to correct. The GM writes on BBB and FB to call but calls are never returned. The sales guy said they could not find the original sales paperwork when i approached him!!