CapGreen
Shreveport,#2Author of original report
Sun, June 30, 2013
Dear Mike,
I actually just found my receipt from using Nation Express INC today. If you'd like I can find a way to make the picture public, or you can just stop lying. I wasn't going to update on how the rest of the move turned out because I was honestly sick of thinking about it, but now that you've brought up the fact that you think I am mistaken... I will.
Once National Express got wind that I posted to Rip Off Report, they called to tell my husband and I that they would not be delivering our belongings. This was AFTER we had already waited 14 days for our things from Louisiana to arrive in West Virginia. We were literally sleeping on the floor in our new apartment in West Virginia with NOTHING! Everyday they would call and say, "I don't know for sure, but we should be there tomorrow." Once National Express called to say they would not be delivering our things due to our ripoff report, and that if we wanted it we would be responsible for picking everything up in Atlanta, GA... we contacted a lawyer. Turns out, if you call the cops, pay for an attorney, and mail a cease and desist letter National Express becomes very timely in their delivery.
FYI: You have to file a police report and contact an attorney in the state in which the pickup was made, not where it is being delivered.
Again, I beg you, Do not use this company. I still get sick to my stomach when I think about our experience with them.
Mike
atlanta ,#3UPDATE Employee
Wed, June 26, 2013
I would like to inform the public the this is a bogus report , the customer never used our services. he probably used a local agent in Louisiana but mixed up the companies
maytal
atlanta,#4Consumer Comment
Mon, September 24, 2012
I used the company for a move from Mobile, AL to Atlanta, GA, I was quoted based on my inventory list quote was $1258. The staff was amazing! my driver at pick was mike, nice not pushy at all!... deliver was the next day, mike even packed my T.V. for free cause I forgot to ask for a box . I did have more items (dresser, couple of end tables). They only charged me $137.
Over all I liked using the company. Sorry you had such bad move, but everyone in the office was so nice and helpful.
maytal
atlanta,#5REBUTTAL Individual responds
Mon, September 24, 2012
I used the company for a move from Mobile, AL to Atlanta, GA, I was quoted based on my inventory list quote was $1258. The staff was amazing! my driver at pick was mike, nice not pushy at all!... deliver was the next day, mike even packed my T.V. for free cause I forgot to ask for a box . I did have more items (dresser, couple of end tables). They only charged me $137.
Over all I liked using the company. Sorry you had such bad move, but everyone in the office was so nice and helpful.