Complaint Review: National Vehicle Protection Services TRUSTED Business | National Vehicle Protection Services Verified Safe™ …businesses consumers can trust. National Vehicle Protection Services Inc. was founded in June of 2007 specializes in vehicle protection plans and auto protection policies. NVPS is also proud to become a Certified Gold Member of the Vehicle Protection Association (VPA). - Saint Charles Missouri

Ripoff Report REVIEW /Commitment to Customer Satisfaction

National Vehicle Protection Services joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST



Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

National Vehicle Protection Services approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at JPQ2 Productions did just that.



NATIONAL VEHICLE PROTECTION SERVICES CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" As a proud member of the Vehicle Protection Association, National Vehicle Protection Services works with highly rated administrators to offer the best plans available. NVPS is a US based service contract broker that is dedicated to the best customer experience. We are the most affordable alternative to paying large out of pocket expenses on your own. Our Extended Protection Plan Specialists are committed to providing you with the highest level of satisfaction. Backed by many years of experience, our knowledgeable team of Customer Service Representatives are on hand to answer any questions you may have and will spend time ensuring you understand your contract thoroughly. With our 11 years in business and a combined 105 years of industry background, our management staff works tirelessly to train and provide all employees with the tools necessary to ensure the best customer experience possible. Let National Vehicle Protection Services handle the stress of large repairs, so you don't have to.



WHY NATIONAL VEHICLE PROTETCTION SERVICES IS BETTER THAN THEIR COMPETITORS

” NVPS is one of only 9 Vehicle Protection Association (VPA) certified companies in North America. As a VPA certified company, we have completed the VPA Certification-Audit Program and have received VPA Gold-Level Certification. We have undergone a third-party compliance review that thoroughly evaluates our adherence to the VPA Standards of Conduct and applicable laws, rules and regulations. The VPA strongly suggests purchasing their Vehicle Service Contracts from certified vendors. All Service Contracts are backed by AM Best rated companies.



NATIONAL VEHICLE PROTECTION SERVICES – STATEMENTS FROM THE CO-OWNER – MARK GOVERO

" My name is Mark Govero and I am a co-owner of National Vehicle Protection Services. Thank you for taking the time to leave your feedback on our company. National Vehicle Protection Services provides the highest quality vehicle service contracts to consumers throughout North America. We strive to make sure our consumers leave satisfied and with a positive outlook on our company. Give us a call and let us qualify your vehicle for coverage and give you peace of mind for those unexpected repair bills." ‘ At National Vehicle Protection Services, we pride ourselves in using the highest quality SERVICE. At NVPS we pride ourselves on giving the highest level of service and providing the best coverage options available. As a broker, we are here to take the stress out of shopping around for the best coverage and the best price. We work with 16 of the best administrators and have options available for virtually all vehicles on the road today."



ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, National Vehicle Protection Services is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at National Vehicle Protection Services and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give National Vehicle Protection Services a positive Rating. National Vehicle Protection Services made efforts to ensure that all customers were satisfied, and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.



STATED IMPROVEMENTS FROM NATIONAL VEHICLE PROTECTION SERVICES

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. National Vehicle Protection Services is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

National Vehicle Protection Services is dedicated to customer satisfaction and Vehicle Service Contracts. NVPS is confident that they can provide you with the smoothest experience possible and find the coverage best suited for your needs. National Vehicle Protection Services receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that National Vehicle Protection Services will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with National Vehicle Protection Services, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call National Vehicle Protection Services directly at 877-517-9966.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with National Vehicle Protection Services or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that National Vehicle Protection Services meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with National Vehicle Protection Services.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about National Vehicle Protection Services’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.

..by consumers, for consumers



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• Expose wrongdoing
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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..