- Report: #1072113
Complaint Review: NationStar Mortgage - Dallas Texas
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Author Not Confirmed
Why?
NationStar Mortgage
Dallas, Texas, USA
Phone:
800-480-2432
Web:
N/A
Categories:
Business Rating:
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NationStar Mortgage Given the Run around Dallas Texas
My loan was transferred to Nationstar in May 2013. I have not received a Welcome package from them. I had to call to find out where to send my payment to. I have been trying to get in touch with them for over a week. I first have to nagivagate thru options without being disconnect, second I have suffered thru 10 minutes or more hold time just to get someone that tells me I have the wrong department and I get disconnect. I have been trying to find out why I have fee charges. I haven't been late with my payments so I don't know what the fee is for. Just think I was so happy when I found out that I didn't have to deal with my old mortgage company (Ocwen) just to find out that Nationstar is just as horrible.
