- Report: #1135043
Complaint Review: Nationstar Mortgage - Lewisville Texas
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Author Not Confirmed
Why?
Nationstar Mortgage
350 Highland Dr. Lewisville, 75067 Texas, USA
Phone:
877-450-8638
Web:
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Nationstar Mortgage negligent in taking out automatic mortgage payment Lewisville Texas
Nationstar Mortgage has caused us to become delinquent in our mortgage. We were able to have our loan modified in November after making the three trial payments. At that time we took the paperwork to the bank to have it notarized, attatched a void check to the paperwork and specified to have the payment taken out the 10th of the month. I did not know the payments were not being taken out, I assume they lost the paperwork. Nationstar sent a certified letter to us stating we were behind in our mortgage in March. Between that time, we were not sent anything in the mail. Now it's almost impossible to catch up with the debt. My husband has a used car business and the payments were taken out of the business account. Nationstar will not help us at all, or put us on a repayment plan.
