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  • Report:  #475634

Complaint Review: Nationwide Voice Messaging - Internet

Reported By:
- Spanaway, Washington,
Submitted:
Updated:

Nationwide Voice Messaging
www.nwvmessaging.com Internet, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On August 1st, 2009 I attempted to order an MP3 download through EZ Track. The download failed. A few minutes later I received an email purporting to be from this company, Nationwide Voice Messaging, stating that I had ordered their voice messaging service. (I did not.)

They proviced a web address which I could go to in order to cancel. The url is www.nwvmessaging.com/cgi-bin/cancellations and does not work.

This is consistent with similar complaints I have noticed when I found this site. Cancellation appears to be impossible. No price was indicated in their communication.

Thomas

Spanaway, Washington

U.S.A.


1 Updates & Rebuttals

Mustang221

Jacksonville,
Florida,
U.S.A.
Did you pay for the downloand

#2Consumer Suggestion

Sun, August 02, 2009

When you went to the EZ tracks web page, did you click on the link for Free downloads? After taking your personal information you were taken to the page signing up for the voice mail service. Anytime anything is offered for Free, or seems to be too good to be true, someone is selling you some other service. This tactic is also used to offer a free video game consoles, computers, gift cards etc. Since you were taking advantage of an offer for a Free download, you could go back and download it again. Many companies do make it difficult to cancel a serivce once you have signed up. Do not expect it to be easy to cance., you may need to write a letter to the company for a written request for cancellation. Use a return receipt, signature required when you send the letter. Allow 5 - 7 days for delivery via USPS. Your credit card company should be able to assist in tracking the billing information. Of course you may request a dispute if the service offered is not received or is defective. Buyer Beware, read everything before clicking through a screen.

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