- Report: #434013
Complaint Review: Natures Best Acai Berry Supplement - Torrance California
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Author Confirmed
Why?
Natures Best Acai Berry Supplement
20100 S. Vermont Ave. Torrance, 90502 California, U.S.A.
Phone:
800-983-7968
Web:
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Natures Best Acai Berry Supplement Do Not Fall For This Ripoff. Do Not Order Free Trial. Torrance California
This company offered a free trial of this product for a shipping charge only. What they do not say is that they will later charge your credit card an additional $87.00.
First they sucker you in by saying it is free, but in the tiny print you have only 14 days free trial and you must cancel or they will charge you the full amount for the product.
When you call the number to complain, they will not refund your money because " we cannot accept a product that has been opened". How do you use the product if you do not open it! Had I cancelled within the 14 days, I could have kept the product and owed nothing.
This company preys on those of us looking for a way to lose weight and the people on their website that say they have lost weight and encourages you to order, "shame on you"! You are helping these companies to RIPOff unsuspecting people!
Emily
North Charleston, South Carolina
U.S.A.
First they sucker you in by saying it is free, but in the tiny print you have only 14 days free trial and you must cancel or they will charge you the full amount for the product.
When you call the number to complain, they will not refund your money because " we cannot accept a product that has been opened". How do you use the product if you do not open it! Had I cancelled within the 14 days, I could have kept the product and owed nothing.
This company preys on those of us looking for a way to lose weight and the people on their website that say they have lost weight and encourages you to order, "shame on you"! You are helping these companies to RIPOff unsuspecting people!
Emily
North Charleston, South Carolina
U.S.A.
4 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Sat, March 14, 2009
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#3UPDATE Employee
Sat, March 14, 2009
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#4UPDATE Employee
Sat, March 14, 2009
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#5UPDATE Employee
Sat, March 14, 2009
On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
