- Report: #435339
Complaint Review: Natures Best Acai Berry - Reno, nevada Nationwide
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Natures Best Acai Berry
Reno, nevada, Nationwide, U.S.A.
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Natures Best Acai Berry Rip off Reno, Nevada
Saw an article on Acai Berry where it gave a free months supply and I only had to pay freight. I didn't see any hidden clauses. I received the product 3 weeks later (and didn't notice a difference in weight loss, but did notice a difference in heartburn). When my credit card bill came, I was billed the $4.99 for shipping and 15 days later I was billed again $ 79.96. That date was 4 weeks ago and I have not even received the "non-authorized" order that they have billed me for. I looked for a phone number ANYWHERE on the original order, the website, the visa statement and the bottle of Acai Berry and there is NO phone number anywhere. Shame on me. I have learned a valuable lesson.
Louise j
Waterville, Maine
U.S.A.
Louise j
Waterville, Maine
U.S.A.
1 Updates & Rebuttals
Company Employee
Indianapolis,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Thu, March 19, 2009
Louise, On behalf of Nature's Acai Berry, I would like to apologize for any miscommunication of the nature of our risk free trial offer of the acai berry supplement. With so many health benefits, including increasing energy, burning fat, and reducing the signs of aging, the company and its affiliates offers an amazing product! All of the terms are fully disclosed to any and all of our valued customers and thus customers, for whom satisfaction is assumed, agree to a continued membership upon sign-up. This elite membership includes the automatic shipping and billing of your new supply of Nature's Acai Berry to save you the inconvenience of having to reorder by phone! If you have since changed your mind, remember that you have the option of canceling your orders at any time by contacting our helpful customer service representatives at the number listed on our site (1-800-983-7968). Your satisfaction is our number one concern, so feel free to contact us to resolve any issues. Thank you and have a great day!
