Sahron
Houston,#2Consumer Suggestion
Sat, May 15, 2004
I was reading your compliant about not getting a settlement letter from NCO (which is a collection agency) and the settlement not being updated to the credit bureaus. ALWAYS, ALWAYS, ALWAYS....DON'T FORGET Whenever a creditor, agency or anything of the sort offer a settlement, make sure you get the settlement letter prior to making the payment, if not then it is almost impossible to prove such. The settlement letter is proof you will need to rely on just incase. Now, don't forget I AM A former veteran collector, so I know what I am talking about. 9 out of 10 times it is not the collection agency who reports the information to the credit bureaus, it is the original creditor! My professional and personal thought is the reason your settlement has never been reported is because no settlement letter, so there is nothing to report. Did you call the creditor you original owe to try to resolve with them? Do you still have proof of the payment method used? Learn from this, and Good Luck to you. p.s I was one of the collectors who refused to violate any laws to collect a debt, yet I attempted to educate the consumer in the process.