Rivers
Taidong City,#2Consumer Suggestion
Wed, April 22, 2009
After my last comment, I would like to complain about the quality of the paper I've bought in regards to the ink that was used on the novelty diploma purchased. It has started to run and smudge over the weeks!. I have contacted Diploma Center about this issue but they have failed to respond as they believe "No Order Exists". I feel that I've been cheated out of my 250 dollars. I should of known better after reading a comment on another complaint. http://www.ripoffreport.com/reports/0/342/RipOff0342866.htm There is no contact number and the only way to contact them is through an e-mail. Thats not good enough. I paid via Western Union which makes it impossible to get a refund. If they are a trustworthy vendor they would publish their contact information, by means of address and/or Land line phone number. I wish I could call them during normal business hours and speak with someone so they can handle my questions. My advice to anyone who would like to buy a novelty diploma is to find out what form of payment the site accepts? If they can accept credit cards, that means the bank has done a background search. Visa and MasterCard will also require detailed business documentation. Please don't make the same mistake. Make sure you can truly trust the vendor before sending any money.
Rivers
Taidong City,#3Author of original report
Wed, March 18, 2009
Dear Diploma Center, I received my order and would like to withdraw my claim against ND-Center Diploma Center. I'm sorry if this caused any inconvenience. I hope you accept my humble apology. Rivers
Nd-center.com
-,#4UPDATE Employee
Mon, March 16, 2009
With regards to the complaint made by this alleged customer, we have checked our records and all orders shipped to Taiwan in the last 6 months have been accounted for and we have with us proof of delivery for each of these packages, which are delivered through a courier such as FedEx or DHL. To further investigate this issue we need your order details in particular your email address, with this information we can definitely convey to you the exact date the shipment was sent and when it was delivered. We must admit that sometimes order delays do happen due to a large backlog of orders, but please note that all orders are shipped and if your order is delayed we will send you extra copies of the ordered items to compensate for the delay. Please send us these details and we will have your issue resolved asap.