Neal Hodges ordered a custom made spa cover for his hot tub. We made a trip to his manufactured home, measured the spa cover, showed him swatches and collected a $100.00 deposit. The total with tax was $379.50. We delivered the spa cover, placed it on the spa and hauled away the old cover. We sent Neal invoices on numerous occasions, called him for over a year and finally got him on the phone and he claimed we never delivered it. What a piece of work!
"A customer who doesn't pay is not a customer, a customer who doesn't pay is a THIEF!"
We are out $279.50, and NEAL has our spa cover, that WE paid for. As a direct result of dealing with this jerk we changed our policy where we collect the entire sum up front..