- Report: #795592
Complaint Review: NEATO llc - Internet
Reported By:
Robert03221 -
Hayward, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
NEATO llc
250 Dodge Ave., New Haven, CT 06512 Internet, United States of America
Phone:
Web:
http://www.neato.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
NEATO llc poor delivery, excessive charges Internet
High shipping and handling costs. Rude customer service.
If you are a residential customer, NEATO only offers UPS shipping and requires the customer to sign for the package in person even if the item is less than $100! The result is that if you miss the delivery, NEATO charges you for shipping and 20 percent "restocking fee"! The result is that you pay a lot of money for an item you never got. I do not recommend this company. You can get the same products for the same price elsewhere and with better service.
If you are a residential customer, NEATO only offers UPS shipping and requires the customer to sign for the package in person even if the item is less than $100! The result is that if you miss the delivery, NEATO charges you for shipping and 20 percent "restocking fee"! The result is that you pay a lot of money for an item you never got. I do not recommend this company. You can get the same products for the same price elsewhere and with better service.
