Which Not To Disclose
Brandon,#2Consumer Suggestion
Fri, December 03, 2004
I have read all these report and is very upsetting to hear how this company conducts business especially with the amount of money invested. I work with a credit card dispute department and just wanted to advise I do understand their are limited option on how to dispute the charges billed to your credit card and if you can get any information from me that would assist you I suggest you use it. First off, I just want to explain if you are investing a large sum of money in a company it is always best to find out all the information concerning the services a company will provide (preferebally in writing because verbal agreements are usually not binding), the dates you should be expecting the services, maintain all records such as person you speak with at the company (first and last name and employee# if possible), date of communications, request to know their cancellation policy upfront prior to giving your credit card which would indicate approval of their terms and conditions, maintain copies of any invoices, contracts, sales slips, fax or email confirmations and/ or communications. Please always read the fine prints prior to signing anything because written aggreements override verbal aggreements. I understand this is a lot of information but it is your best bet of not getting ripped off. As far as net direct what happen in this situation is most of you signed up for a no refunds once the website construction begins. If the website construction has not begun you do need to request for a refund in writing and return any goods or material received and allow them 30 days to process a credit to your account. If the credit is not posted to your account request for a credit and provide them with the proof of cancellation and the refund should be issued to your account. Now as far as once the website construction has begun you do need to wait the full expected timeframe before being able to dispute the charge on your credit card account. For example net direct would promise 30,000 hits within 3 years, unfortunately you do need to wait 3 years to receive these hits, if you do not receive these 30,000 hits within 3 years then you can dispute it on your credit card that they did not provide you with their guaranteed services and that would ovveride their no refund cancellation policy. Don't let them deceive you that you did something wrong by not being able to sell their merchandise and thats why their not refunding you. I wish you all the best of luck on your new business venture. Hopefully net direct will get their act together.
John
Scottsdale,#3UPDATE Employee
Thu, April 01, 2004
net.direct marketing, who market a product called direct track are some of the worst type of bizop scam artists I have ever worked for. Having been taken through their training, it looked to me like this was a genuinely good business that people could make money from. After a few days my suspicions started. We had been told to tell prospective customers that we needed a fast decision because they had to be ready to take advantage of their national advertising campain in 2 weeks time. I have since found out from other employees who have been there many months that this promise has been made from day one and THERE HAS NEVER BEEN ANY SUCH ADVERTISING. The new sales staff are continuously told that there have been "production delays". Its just not true. The owner, Paul Angel, is a salesman and is very proud of the fact that he can push people into buying something they don't want. You WILL NOT MAKE MONEY WITH THIS SYSTEM. Do the math. They tell people they only have about 250 distributors nationwide, but have been operating for over a year in this business, with 7 different offices. And don't fall for their " Triple your money in 90 days or you owe us nothing more on the business" You will not make any money and will still owe them $25 a month for the web hosting, and more importantly, you will be BEYOND THE 60 DAY DEADLINE TO REQUEST A REFUND FROM YOUR CREDIT CARD COMPANY. They will often drop the price of the business down as low as $300 to get your money. DON'T DO IT. Even at 300 bucks you will lose your money and get only heartache in return. And if you DO sign up, they have "Reloaders" who will sell you advertising leaflets for $0.75 each (BTW, if you are in this situation, you can use the free one you get with your IBO kit and get it copied at Kinkos for MUCH less than that) and they will sell you guarenteed "hits" on your web page. You won't get them. They have no targeted marketing. They don't even advertise their own business, they get the information from Carlton Sheets, the real estate infomercial people, and break telemaketing laws by phoning people who have NEVER had an interest in this business, even if they are on the "Do Not Call" register. A BAD company all round. If you want to complain to the boss, his name is PAUL ANGEL, the main office is at 2600 N. Hayden Rd suite 325, Scottsdale, AZ.85251. The phone number is 800-804-5001 , and the email address for Paul Angel is [email protected]