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  • Report:  #638127

Complaint Review: Net Spend - Internet

Reported By:
sunday - Sheboygan, Wisconsin, United States of America
Submitted:
Updated:

Net Spend
Internet, United States of America
Phone:
1-866-387-7363
Web:
www.netspend.com
Tell us has your experience with this business or person been good? What's this?

Do not acquire a net spend pre-paid card. I activated mine in Nov 2009. I used it a couple of times and could not a reload center to put money on it. I went to Walmart and finally found someone with intelligence enough to do it. I put 75.00 on the card left Walmart and went home to check the balance online. I knew I had a 6.45 charge on it, from 3months ago. I looked at the account this morning and saw that they not only took that charge they took a 5.95 charge out for an account maintenance fee along with 2 .50 chrgs for IVR inquiry, which I didn't make.

I called Net Spend and they told me that the 5.95 charge was because I didn't use the card for 90 days. So after putting 75.00 on the card I decided to go take out what was left of 61.29 I got 40.00 and I charged 13.00 in gas I just went online to netspend to cancel my card, they told me I didn't hve enough on the card for the 5.95 transaction fee to cancel. Now 2minutes ago I went to my account online and noticed they just charged me .50 for calling to complain.

WOW.. Believe me I am going to bring them down.... How wrong is this? 

09/06/2010
More Detail Q MART #211 SHEBOYGAN WIUS
Financial Institutions -$43.00 $14.29
09/06/2010
More Detail Q MART #211 SHEBOYGAN WIUS
Financial Institutions -$2.50 $57.29
09/06/2010
More Detail Q MART #211 SHEBOYGAN WIUS
Financial Institutions -$1.00 $59.79
09/06/2010 Debit: Balance Inquiry - Customer Support Agent Balance Inquiry -$0.50 $60.79
09/06/2010 Account maintenance fee Other -$5.95 $61.29
09/05/2010 Collection: IVR Balance Inquiry Fee IVR Balance Inquiry Fee -$0.50 $67.24
09/05/2010 Collection: IVR Balance Inquiry Fee IVR Balance Inquiry Fee -$0.50 $67.74
09/05/2010 Deposit @ MoneyGram Location Loads $75.00 $68.24

 

 



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