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  • Report:  #1106071

Complaint Review: NET ZERO MARK GOLSTON CHAIRMAN CEO & PRESIDENT - WOODLAND HILLS California

Reported By:
Sr_Madera - Boynton Beach, Florida,
Submitted:
Updated:

NET ZERO MARK GOLSTON CHAIRMAN CEO & PRESIDENT
WOODLAND HILLS, California, USA
Web:
WWW.NETZERO.COM
Categories:
Tell us has your experience with this business or person been good? What's this?

I am a retied person on a limited budget who needed internet...I called net zero to see what they could provide.  I specifically askled that they verify service capability in my area...they did this  and said that there was ample silgnal...I explained that I live in a CBI structured and could not attach anything outside the building..I was assured that it wuld do fine....I purchased the hot spot device and when it arrived it would not work. I contacted technical service and they said tha there wasnt sufficient signal available at my unit...

When I asked for a RGA to return the hot spot they said that they dont take them back...After threating to sue them they sent a RGA....Well I paid $50.00 for the hot spot and they did take it back..howeverr they charged me a $35.00 restocking fee....I dont know how they stay in business...the insured me a workable system, when it didn't work I had to fight to get a rga and then they assessed me a restocking fee for a new product pruchased that didnt work.  what a terrible company...dont use them.

 



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