- Report: #363901
Complaint Review: Netspend Austin Texas - P.O. Box 2136 Texas
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Author Confirmed
Why?
Netspend Austin Texas
https://www.netspend.com/ P.O. Box 2136, 78768 Texas, U.S.A.
Phone:
800-6999708
Web:
N/A
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Business Rating:
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Netspend Austin Texas Ripped off a child's birthday gift Austin Texas
My 11 year old daughter received an all access card for the amount of 25$ for her birthday. On the front of the card is an imprinted expiration date of 09/09. She has been holding on to this card until she had saved enough money to make a purchase.
We went shopping the other day and the clerk told her the card was worthless. When I called 1-800-699-9708 I was told that since she hadn't used the card in the first 6 months after it was purchased that she was charged a monthly fee of 5$ and had spent the whole amount on service charges. I was outraged! This card says GIFT in big letters on the front with an expiration date of 09/09. Perhaps somewhere in some fine print (but nowhere on this card) does it say that a monthly fee will be charged prior to the expiration date.
How dare they issue GIFT cards with a service fee for nonuse prior to the printed expiration date. What a rip off! I'm sure that there are thousands of children and adults ripped off daily by this scam while they rake in the bucks!
Joyce
Newbury Park, California
U.S.A.
We went shopping the other day and the clerk told her the card was worthless. When I called 1-800-699-9708 I was told that since she hadn't used the card in the first 6 months after it was purchased that she was charged a monthly fee of 5$ and had spent the whole amount on service charges. I was outraged! This card says GIFT in big letters on the front with an expiration date of 09/09. Perhaps somewhere in some fine print (but nowhere on this card) does it say that a monthly fee will be charged prior to the expiration date.
How dare they issue GIFT cards with a service fee for nonuse prior to the printed expiration date. What a rip off! I'm sure that there are thousands of children and adults ripped off daily by this scam while they rake in the bucks!
Joyce
Newbury Park, California
U.S.A.
