- Report: #354518
Complaint Review: Netspend Corporation Dba (All-Access Prepaid Visa Card) - Austin Texas
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Author Confirmed
Why?
Netspend Corporation Dba (All-Access Prepaid Visa Card)
www.netspend.com Austin, 78701 Texas, U.S.A.
Phone:
866-387 7363
Web:
N/A
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Business Rating:
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Netspend Corporation Dba (All-Access Visa Card)Netspend Corporation Dba (All-Access Prepaid Visa Card) They attempted to get me to submit and authorize my Savings Account information to transfer funds to their card (over $20,000.) Austin Texas
I had just received my All-Access Prepaid Visa Card and had phoned them to activate it.
They asked for my (card number) and my (ssn)
They then asked a couple of odd questions regarding my balance's that were curently in my (checking) and (savings) accounts.
When they learned that I had over $20,000. in my savings, they said I would get all of their services absolutely Free, as long as my Card was active, if I would authorize that money to be transferred to my All-Access Prepaid Visa Card.
At that point I got very suspicious about their request, then told them I would need to ask my bank about this type of transaction, then get back to them.
Boy'O Boy did that customer service person get extremely pushy and downright rude trying to explain to me how my own bank could not compare to their services because they are connected to a National Federal Banking Institution.
I decided to end my phone conversation, and just hung-up on them.
Well, they have continued to harass me with over ten phone calls per day since that conversation.
I just want them to completely Go Away!!
Fraudwatch77
San Jose, California
U.S.A.
They asked for my (card number) and my (ssn)
They then asked a couple of odd questions regarding my balance's that were curently in my (checking) and (savings) accounts.
When they learned that I had over $20,000. in my savings, they said I would get all of their services absolutely Free, as long as my Card was active, if I would authorize that money to be transferred to my All-Access Prepaid Visa Card.
At that point I got very suspicious about their request, then told them I would need to ask my bank about this type of transaction, then get back to them.
Boy'O Boy did that customer service person get extremely pushy and downright rude trying to explain to me how my own bank could not compare to their services because they are connected to a National Federal Banking Institution.
I decided to end my phone conversation, and just hung-up on them.
Well, they have continued to harass me with over ten phone calls per day since that conversation.
I just want them to completely Go Away!!
Fraudwatch77
San Jose, California
U.S.A.
3 Updates & Rebuttals
Helper311
United States of AmericaNot Fraud
#2Consumer Comment
Thu, November 19, 2009
All financial institutions are required by banking regulations to verify the identity of every cardholder. It is BSA/AML Compliance that requires this. The same Compliance regs require reporting of money laundering, deposit reporting for anything over $10,000 and comsumer protections and liabilities for errors among many other things.
brassy
austin,Texas,
USA
Sam Artist
#3Consumer Comment
Sun, October 04, 2009
YOUR STORY DOES NOT MAKE ANY SENSE,ALL CALLS ARE RECORDED SO WHY WOULD THE EMPLOYEE PUT HIM/HERSELF IN THAT POSITION, I HOPE YOU CLOSE YOUR ACCOUNT BECAUSE NETSPEND DOES NOT NEED A CUSTOMER LIKE YOU OR THE PERSON WHO HAD A STUPID REBUTTAL ALSO.
ALSO THE COMPANT DOES NOT MAKE OUT BOUND PHONE CALLS THAT MUCH I DO KNOW SO STOP GETTING ON THE INTERNET SPREADING LIES BECAUSE OF SOMETHING YOU READ FROM THE REST OF THE IDIOTS ON HERE.
YOU PEOPLE REALLY MAKE ME SICK, THIS COMPANY HAS OVER 350,000 CUSTOMERS THEY MUST BE DOING SOMETHING RIGHT. GO GET A BANK ACCOUNT IF YOU CAN AND LEAVE NETSPEND ALONE.
Laura
Spring Hill,Florida,
U.S.A.
Scam Artists
#4Consumer Comment
Wed, July 23, 2008
Netspend is terrible to do business with. One of the places I used to work for offered us our paychecks deposited onto a Netspend card the problem with them is they charge you for absolutely every thing (read the fine print) except your balance being text messaged to you. Customer service is ridiculous.
