;
  • Report:  #1041089

Complaint Review: netspend metabank - Internet

Reported By:
Rushingfamily - Las Vegas, Nevada,
Submitted:
Updated:

netspend metabank
701 Brazos Street Ste. 1200 78701 Internet, United States of America
Phone:
5125318779
Web:
www.netspend.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Company NameNetspendCompany Contactbanking and serviceSubjectNet Spend Almost got me Arrested!!!!!! Incident 4/3/2013 I was out with my wife yesterday having dinner and a show, when the bank made a mistake and did duplicate deposits and locked my account and i could not pay for anything, and when i called the bank they said they made a mistake and i had to wait till system issue was fixed before funds were released be it when you eat it is stealing if you do not pay

almost went to jail was in food service before i have seen people go to jail for a 2 dollar meal i was hot and upset when i finally got a live person on the phone after i was told there's nothing they can do i had to wait i told him off. 4 hours latter i got a email it was bad i will not post here to much bad language spoke to ftc and other gov. agencies, also i called the bank one last attempt to get issues fixed 4/5/2013 spoke with the netspend and spoke to manager name maggie she tells me the will look into matter but i have already spoke with several people to resolve this issue and i am tracking everything right nowHave Lawyer Contact MeYes


1 Updates & Rebuttals

NetSpend Corporation

Austin,
Texas,
NetSpend

#2UPDATE Employee

Mon, April 08, 2013

We apologize for the problems you have experienced with your account.  We understand how frustrating this situation has been and we are working to make sure that this does not happen again. 

We are glad that this has been resolved and we appreciate you speaking with us earlier.  We will be in contact with you as soon as we have more information available.

Thank you,
NetSpend

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//