- Report: #1379280
Complaint Review: NetSpend - Internet
Reported By:
Steve -
Elkhart, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
NetSpend
Internet, USA
Phone:
866-387-7363
Web:
www.netspend.com
Categories:
Business Rating:
(0)
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NetSpend Giftcard/prepaid card RIPOFF to Consumers Internet
What ever you do, do not purchase NetSpend. I wouldn't trust this company for one second. I was given a gift card in January of this year for $50. I did not open the "Sealed Envelope" until June 14th. They confirmed on the phone that the amount was $50...Which is my first complaint. In order to use the card, you have to register (email address, phone numbers, social security number, etc). Since I wasn't going to give this information out, i called.
After being told that the card was a $50 value, i proceeded to use it today. When I used it, it had only $37.10 balance on it. They billed the card for two prior months what the call "Maintenance". I called customer service to complain (more time on the phone) and they explain that i had to read the "Terms & Conditions". Please explain to any consumer buying this how they can read the Terms and Conditions without opening the "Sealed" envelope BEFORE purchasing the gift card.
Customer Service would not forward my phone call to complain to a manager. Please share this Rip Off Company.
