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  • Report:  #185826

Complaint Review: NetStoreUSA.com - Open Communications - Open Media Pty Limited - Simon Verdon - Pheonix Arizona

Reported By:
- Coatzacoalcos, Veracruz, Other,
Submitted:
Updated:

NetStoreUSA.com - Open Communications - Open Media Pty Limited - Simon Verdon
10640 N 28th Drive Suite A200 Pheonix, 85029-2910 Arizona, U.S.A.
Phone:
602-3757603
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered 2 ship technical books from NetStoreUSA.com operated by Open Communications ([email protected], Simon Verdon).

They charged my credit card on Juanuary 10nd, 1 day after I placed the internet order, but nothing came in the mail. I was not aware of the credit card charges until I received my VISA statement in mid-February.

I attempted to contact them to resolve this problem since Mid-March and written 20 emails so far to [email protected] and [email protected]. They have not yet acknowledged my request (keeps ignoring my request).

I'm upset that they have such POOR customer service. The total $ was for a bit over $120 and they can't even credit me or send me another order. Such poor customer service! Customers should never have to wait if there was some type of processing / shipping errors.

Victor

Coatzacoalcos, Veracruz
Mexico


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