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  • Report:  #75279

Complaint Review: Newbold Toyota BMW - O'Fallon Illinois

Reported By:
- Pontoon Beach, Illinois,
Submitted:
Updated:

Newbold Toyota BMW
1282 Central Park Drive O'Fallon, 62269 Illinois, U.S.A.
Phone:
618-628-7000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
May 2001 traded old vehicle for 1996 BMW. Was told it was certified and in top mechanical condidtion. Since buying this car, we have spent several thousand dollars to repair multiple things on the car. Each time we take it in for one thing, something else goes wrong. I truly believe that they are messing with the car so I'll have to bring it back in for more repairs.

We have paid for structural problems with the front end plus new tires, new air compressor, sensor valves, windshild wiper jets (which HAD to be heated and cost $$$), new seat belts due to sensor alert, plus multiple others.

Once when I took it in for just an oil change (which cost $80) they broke my right side window to get in the car after they locked the keys in it. I put a sign on the steering wheel to indicate that the alarm locks the car after 30 seconds and not to leave keys in there, well they did. They came and asked me if I had another set of keys and I told them 'not with me' and before I could tell them that my husband had some, they left and broke the window. I was left with a loner car for more than a week. I will NEVER own another BMW (this is my 2nd).

Jaye

Pontoon Beach, Illinois
U.S.A.


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