Deborah H PA
Nevada,#2UPDATE Employee
Mon, October 07, 2013
Hello!
We appreciate your feedback. I would like to take the opportunity to explain a few things if I may. Please note that Norah is in fact real but her identity is protected, so yes the image and name has been changed for the same privacy and security concerns that others use aliases online.
We do create personalized readings for our buyers, and have a 24 hour support line for clients that need further clarification on their readings or charts.
As well, because we know that people will respond in individual ways to our readings, we offer a 100% money back guarantee on all of our products for your peace of mind. As well, while in some cases it may take some time, we certainly do abide by our 100% Refund Guarantee on all purchases.
If you would like clarification on anything else or would like your refund transmitted sooner or more efficiently, please email me at [email protected]
Thanks!
Deborah H.