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  • Report:  #74668

Complaint Review: NSS Magazine Subscriptions - Connecticut Connecticut

Reported By:
- manchester, New Hampshire,
Submitted:
Updated:

NSS Magazine Subscriptions
Connecticut Connecticut, Connecticut, U.S.A.
Phone:
877-781-3425
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I had signed up for a trial magazine subscription, and, without notice, these magazines were auto-renewed to my account as Nss*runsp2* 800-##. I didn't know who did that until I looked at this website. I called the company, did not answer any of the prompts on the automated, voice activated menu, and finally got through to an operator.

When I told him to cancel the magazines and refund the $$ for them to my account, he said he could do that and offer me another subscription to them all for $1 a piece for a year!!!! i've been signed up since 2002, didn't realize they were auto-renewing the magazines, never received a notice about the auto-renewal, and they think I'll sign up for another year?? I told them no, I didn't think I'd receive notice about the next renewal, and that I just wanted my $$ back for the subscriptions, and that I wanted the subscriptions cancelled.

At the moment I am now waiting for 1-2 billing cycles to pass before I see a credit, hopefully one will be sent!

Bryan

manchester, New Hampshire
U.S.A.


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