Ordered on the 4th of August, still waiting on tracking. My email request got kicked back to me as undeliverable. I tried Chat, not available. On hold for over 2 hours and still waiting for someone to pick up.
I requested an automated call back still waiting 4 hours later. I am not even convinced this is a real company. My suggestion is to shop online with a reputable bedding company (Bed Bath and Beyond etc) and avoid this HORRIBLE company. Next call is to the Bank to stop payment.