Complaint Review: OCWEN FSB - Orlando Florida

Help! Our mortgage was sold to Ocwen in 1999. From that point forward, it became atotal nightmare. Upon the transfer to Ocwen all of our previous payments for both principal and interest, as well as any aditional payments vanished. We closed on our loan (original note) in May of 1998. We had made a total of $6821.00 in payments to Sterling Bank (Original lien holder) between May

1998 and June 1999 when Ocwen began servicing our loan. Our Mortgage payment was $489.00 per month.

In November of 1999 we received a letter from Ocwen stating that we were going to be forclosed on if payment in the amount of $9,352.00 was not made immediately. I contacted Ocwen and tried to find out what was going on, they informed me that I had not made a payment on our mortgage....EVER...since it was established. I contacted Sterling Bank who agreed to assist me. They forwarded to Ocwen as well as to me receipts for the payments made to them. I also forwarded to Ocwen copies of the payments I sent to them indicating the date they were cashed by them. From November of 1999 until May of 2000 I requested from Ocwen that they provide me with proof that the payments had not been made. I had spoken with a manager at Ocwen in March of 2000 who told me all the checks I had sent, including those sent to Sterling Bank, had been returned due to insufficient funds. I reminded him that I had copies of all of the checks, and that copies had been sent to Ocwen several months earlier, indicating that they were "good" and had in fact been paid on. He told me that was not what his system was showing. I resent the check copies as well as the documentation from Sterling Bank via Fed Ex to Ocwen the next day. I contacted them 2 days later, they told me they had not received anything, and that if I did not pay $13,500.00+- dollars by the end of the month they were forclosing on our home.

In that payment they stated that they had paid 2500.00+- in property taxes on our home (this is important) We had just had our third child that March and my wife and I were getting very close to divorcing over this matter. It was horrible, the stress of the previous year with Ocwen and the marital problems it had created were unreal. In May 2000 I borrowed $13,500.00

from my uncle and paid that amount. That payment was to cover me up till 7/2000. IT DIDN"T!! what a surprise. Thus, battle number 2 began. I made payments in July and August and according to Ocwen was now current. The next four months were extremely difficult on us both physically and financially. In June of 2000, while at work, I collapsed with was believed to be a heart attack (I HAD JUST TURNED 36 THAT APRIL) after being rushed to the hospital and going through a heart caterization, stress test and numerous other exams, they determined that it was NOT a heart attack, it was in fact a panic attack (A VERY SEVERE ONE). The cardiologist who was treating me, and still treats me today, asked my wife if I had been under any stress lately, and was there anything that was making it worse. The next day my wife brought a Banker's Box of paper work regarding Ocwen to my doctor. He told my wife, two days later, that he was amazed that this wasn't a heart attack. He thought what he was reading was criminal. DUHHH

Anyway, sorry I get verbose when talking about Ocwen. In August of 2001 my wife and I paid off our mortgage to Ocwen. Plase note the original mortgage taken out in 1998 was for $50,000.00. When we received the payoff information we needed to pay Ocwen $66,598.00. I was dumbfounded. They also said that I now owed them an additional $8,900.00 for taxes on the property. At this point in my life I wanted Ocwen out of it, and thought I would be betterserved just paying them off. So I wired them $66,598.00.

After going through, and sorting all of my paper work, this is what I came up with. In a period of 39 months the $50,000.00 note we had taken had infact cost me....are you ready for this..lets do the math shall we:

$66,598.00 + $13,500.00 + 6821.00 + 1598.00 = $88,517.00. Did I mention that I had paid Ocwen over 19,000.00 in property taxes over the previous two years when you include the $8,000.00+ I paid in the payoff. This is important because TODAY JULY 21, I meet with the law firm that represents Harris County and its juridictions on the foreclosure of our home for failure to pay property taxes. Oh well i have no clue as to what to do anymore.

Mark

Humble, Texas
U.S.A.

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