- Report: #807182
Complaint Review: Ocwen Loan Servicing LLC - Internet
Reported By:
Tammie -
Philadelphia, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ocwen Loan Servicing LLC
PO Box 24781 33416 Internet, United States of America
Phone:
800-746-2936
Web:
www.ocwen.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Ocwen Loan Servicing, LLC Mortgage Modification Scam, Internet
I sent in a request for a mortgage modification back in September due to a financial hardship. Since then they have sent me 5 packages in which were filled out with all required documentation and sent back via email and fax. They keep stating that I will have a telephone conference with an account manager which I never receive the call from when I call them they state that they had an incorrect phone number which is a bold faced lie.
They have my correct phone number as they call repetedly when they want their payments. It is now December and still nothing when I called today they told me to call in 3-4 days because they have no slots available to schedule a new appointment with an account manager. I am furious I need help and they are giving me the run around to get out of helping me. Please let me know if there is anyone I can contact regarding this issue as I need a resolution soon.
They have my correct phone number as they call repetedly when they want their payments. It is now December and still nothing when I called today they told me to call in 3-4 days because they have no slots available to schedule a new appointment with an account manager. I am furious I need help and they are giving me the run around to get out of helping me. Please let me know if there is anyone I can contact regarding this issue as I need a resolution soon.
