• Report:  #1646

Complaint Review: Old Mill Pontiac Buick - Toronto Ontario

Reported By:

Old Mill Pontiac Buick
Bloor St W Toronto, Ontario, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I bought an extended warranty for my 1995 Oldsmobile Aurora

from Old Mill Pontiac.

I received a letter that my warranty was CANCELLED, so called

the dealer and was told it would be reinstated and a mistake

was made.

I never received a new copy of the warranty, but it was

honored on a couple of occasions so I just kept using


I brought the car in for one last repair and was told the warranty was EXPIRED, even though the dealership said it was a 3 year / 60,000 km extended warranty.

I have been RIPPED OFF by Old Mill Pontiac Buick of Toronto, and would not recommend anyone buy a car from them.

1 Updates & Rebuttals

Diane Parsons

The warranty that was purchased is valid.

#2UPDATE Employee

Fri, April 24, 2009

Without knowing the individual posting this complaint I can not be specific but I can report that we only sell extended warranty backed by GM - GMPP which is good and valid in any GM dealership in North America. Any customer buying a warranty signs and recieves a copy of the warranty purchased. If there is a misunderstanding I am willing to discuss any outstanding issues. Diane Parsons General Manager 416-766-2443

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