- Report: #66112
Complaint Review: Onlinedetective - Internet
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Author Not Confirmed
Why?
Onlinedetective
onlinedetective.com Internet, U.S.A.
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Onlinedetective ripoff I singed up for a trial Didn't work at all Cancelled right away They have taken $29.95 from my account through IBILL for 22 mo. Let's go civil on 'em Online Only Internet
I responded to a popup ad in Nov. 2001. I requested a trial for 10 days at $9.95. When I down loaded the software I could never get it to work.
Isent email to cancel on the very first day. They have been taking $29.95 out of my checking acount through IBILL ever since.
I attempted to search IBILL a few times to find out why they were billing me but their search never could tell me anything.
Finally, in august, 2003 I decided to cancel my internet service and I found out that I was being billed for Onlinedetective all this time.
I call IBILL and cancelled. They told me I had to get a refund from [email protected]. I asked them if I would. I was told that as soon as Onlinedetective verifies that I never access their services I should receive a check.
I have sent email to accounting, help and customer services at onlinedetective and the only response has been a form letter telling me not to respond to it.
This business needs to be shut down and I need my money back. I am willing to do a civil action or small claims I just need some advise.
I have sent for your revenge book. I can't wait.
Rebecca
Modesto, California
U.S.A.
Isent email to cancel on the very first day. They have been taking $29.95 out of my checking acount through IBILL ever since.
I attempted to search IBILL a few times to find out why they were billing me but their search never could tell me anything.
Finally, in august, 2003 I decided to cancel my internet service and I found out that I was being billed for Onlinedetective all this time.
I call IBILL and cancelled. They told me I had to get a refund from [email protected]. I asked them if I would. I was told that as soon as Onlinedetective verifies that I never access their services I should receive a check.
I have sent email to accounting, help and customer services at onlinedetective and the only response has been a form letter telling me not to respond to it.
This business needs to be shut down and I need my money back. I am willing to do a civil action or small claims I just need some advise.
I have sent for your revenge book. I can't wait.
Rebecca
Modesto, California
U.S.A.
