- Report: #260058
Complaint Review: Onlinesupplier.com - Carribbean Internet
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Author Confirmed
Why?
Onlinesupplier.com
Newbridge Limited, Miriam House, Suite # 3979 PO Box 450 # 5 Losack Road Basseterre St. Kitts Eastern Carribbean Carribbean, Internet, U.S.A.
Phone:
001-1-800-3333-0012
Web:
N/A
Categories:
Business Rating:
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Onlinesupplier.com The provider has been deducting around $64 per month from my account since February 2007. They have not provided any products for trial as indicated within a 14 day period. In a follow up phone call early this month they advised a package would be sent within 48 hours and the trial period extended. They have taken $255 plus out of my account to date. I am still waiting. Carribbean Internet
Copies of information sent to the company via their online email address following telephone contact:
11 July 2007
Dear Sir/Madam,
Further to my email message sent this morning I now confirm that:
I have not received any products from you for trial as indicated in February 2007
The ongoing monthly dollar deductions were always conditional on a 14 day trial of these products
I have not been provided with any opportunity to trial any such products
You have deducted $255 (to date)from my account and not provided me with any income generating services in return as indicated
I am providing 30 days notice for you to make arrangements to CANCEL any further dollar deductions from my account.
I withdraw any previous authorisation for dollar deductions from my account.
I request you reply with a confirmation of this advice.
----- Original Message -----
Sent: Wednesday, July 11, 2007 10:05 AM
Dear Sir/Madam
On the 5th of July I range and spoke with Elbis Operator number 3196.
I advised him that since February this year $255 has been deducted from my account and I have not received any trial guide or information about working online. He assured me I would receive the package within 48 hours and I am still waiting!
I wish to terminate the arrangements with you NOW. I have not received any information as promised within 14 days of signing up however I have been billed monthly for something I know nothing about.
I request confirmation that you have taken action and that you CEASE deducations of any further dollar amounts from my account.
Elena
Alphington Victoria
Australia
11 July 2007
Dear Sir/Madam,
Further to my email message sent this morning I now confirm that:
I have not received any products from you for trial as indicated in February 2007
The ongoing monthly dollar deductions were always conditional on a 14 day trial of these products
I have not been provided with any opportunity to trial any such products
You have deducted $255 (to date)from my account and not provided me with any income generating services in return as indicated
I am providing 30 days notice for you to make arrangements to CANCEL any further dollar deductions from my account.
I withdraw any previous authorisation for dollar deductions from my account.
I request you reply with a confirmation of this advice.
----- Original Message -----
Sent: Wednesday, July 11, 2007 10:05 AM
Dear Sir/Madam
On the 5th of July I range and spoke with Elbis Operator number 3196.
I advised him that since February this year $255 has been deducted from my account and I have not received any trial guide or information about working online. He assured me I would receive the package within 48 hours and I am still waiting!
I wish to terminate the arrangements with you NOW. I have not received any information as promised within 14 days of signing up however I have been billed monthly for something I know nothing about.
I request confirmation that you have taken action and that you CEASE deducations of any further dollar amounts from my account.
Elena
Alphington Victoria
Australia
