- Report: #1268624
Complaint Review: Open Business Solutions - Philadelphia Pennsylvania
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Author Not Confirmed
Why?
Open Business Solutions
1 International Plaza, Suite 550 Philadelphia, 19113 Pennsylvania, USA
Phone:
1-855-579-2910
Web:
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Open Business Solutions Deceptive practice of making you think you are only correcting your address for the regular phone book and then being charged an exorbitant rate. The fine print that might define this is not legible coming through the fax. However the "This is Not A Bill" is in large print. Philadelphia Pennsylvania
I was faxed a request to look at my listing and make any corrections. It was not clear that this was not our regular phone book that comes out in our city. Instead in large print it says "THIS IS NOT A BILL". It is very deceptive because it appears that this is your nomal listing in the AT&T phone book that just needs correcting. There is a place to sign and date but the section that talks about other terms is so small that it is illegible coming through the fax. The only thing that can be read is again stating that this is not a bill or invoice and that you are under no obligation to purchase. Now I am being hounded for payment even after I requested to be taken off the order and stating I felt they had used deception to get my signature. They continue to say I have not responded and are sending me to collections.
