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  • Report:  #1181249

Complaint Review: Optimum One Health - Syosset New York

Reported By:
W payne - Michigan,
Submitted:
Updated:

Optimum One Health
160 Eileen Way Syosset, New York, USA
Phone:
1-877-711-9963
Categories:
Tell us has your experience with this business or person been good? What's this?
After inquiring  via phone and internet on 10-3-2014.  I was contacted by the above numbers
She said she was a broker (Antionette Neal)  and  had access to all insurance policys - nationwide.  But no individual policies were available right now…however she has a group plan of 40,000 via SIGNA MULTI PLAN PPO.    But i would have to apply to the group  as they only take certain people that are fairly healthy.  She thinks I might qualify.      Antoinette put me on hold and  sent in my information and was excited to tell me that they had accepted me into their group.    Only a few policies were available so I would have to join now or lose the opportunity.   When they reach a certain number, it is CLOSED for the year.  my insurance would have to begin on nov 24th instead of Jan 1.   they have a 30 day waiting period so I could begin using on Dec 24th—only a few days before my current insurance expired.  
 
The Multi Plan uses  'repricing' and 'cash benefits'.   No co pays or deductible at all.  The repricing reduces every bill 70%.  The cash benefits apply on every bill.  This insurance is accepted by 83% of all doctors and medical facilities.   She walked me through the Multiplan online benefits  to show me that my doctor accepts multi plan.   This plan even includes dental.   Can use any dentist and get one annual free cleaning and then 60% off all dental procedured.  Even includes a 500,000 dollar life insurance policy at no charge.  For  online prescriptions she told me to go to 'pharmacychecker.com' which turns out to be a list of online providers.
 
I agreed to purchase this Signa Multi Plan PPO
Blanket Group Ins Plan --- underwriters:  Freedom Life
confirmation# CXL1442 to begin on nov 24, 2014
by Antionette Neal - corporate # 877 203 3021 ext 307    direct line  888-589 0026 ext 307
Supervisor Account Mgr - Nay Parker  888 589 0028  ext 502
 
She instructs me to call my insurance provider and request a certificate of credible coverage and fax to her at 877 711 9968
 
Then I rec'd confirmation of insurance via email from
OPTIMUM ONE HEALTH- Freedom
I tried to call my agent back and the number is no longer in service
The direct line had recording that mailbox was full. 
Nay Parkers phone was a working number and she told me to just ignore this confirmation from OPTIMUM ONE HEALTH.   This is just the add on policy for dental, vision and hearing.  
 
saw the ripoff reports and knew I had been scammed.
called OPTIMUM ONE to cancel and demand refund.  
called my credit card company to alert them.   An amount of 407.55 was already pending as well as an additional charge of 60.00 from 'Total Health Access' called my insurance company to cancel the request for certificate of ins.
 
I wish I knew a way to help shut this company down.  What a shame this is going on!  And what a shame that they train these young people to pretend to be insurance agents and lie to them to get their hands on their credit card information and their social security number.   
 
And how sad that people are falling for the scam and wont even know until they need to use it to discover that they have NO insurance at all for doctors, hospitals or prescriptions.  
 
 
 
  

 



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