Complaint Review: Out of State Movers Carlos Rodriguez M. Levin - Hollis New York

 Out of State Movers, run by Carlos Rodriguez and aided by Mike Levin are liars, extortionists and thieves. They quoted me a price and after loading truck, AFTER, they then demanded $900 more. When I told them to forget it, they said that they were taking my furniture and ALL my belongings back to NY and I would have to pay for their time, travel and storage. After discussing this loudly they agreed that If I gave them this money that my things would be to my new home in 8 days. It wasnt, when they arrived several days late, it wasnt even the company I hired, they subbed my work out to Express Line Movers who then proceeded to extort me some more. My home in Florida is on a VERY wide sand road as is 65% percent of the neighborhoods in Florida, they first refused to drive on the road then stated if I gave them $75 that they would. Then they stated because my furniture was heavy that they needed to use a dolly,,,, hah? They are a moving company HELLO,, after further discussion they demanded an additioanl $75 for use of dolly. So after that discussion they stated they would move my stuff in, after all what choice did I have when threatened that if I dont pay that they would take my furniture and ALL my belongings back and I would have to pay for all the time, travel and storage, so I was extorted and yes I paid. During the move, I stayed out of their way, bit my tongue as to not cost me anymore.money,then they dropped my Italian Leather couch off my front deck and ripped the leather, when I heard the bang I went around the house where they had lifted the couch back up and they had a moving blanket covering the rip, when asked what the bang was they said they dropped the dolly, I just went to the back of the house again out of their way, when done they had me sign a form saying it was delivered, I signed without counting all my boxes and checking all the furniture, some still had on blankets and bubble wrap. After they left, I started taking off the wraps and blankets and thats when I saw ALL the rips, all the gouges out of my solid wood bedroom set and a HUGE crack in a heirloom marble table top. When I called them back, they, neither Out of State movers or Express line movers would take my call, I have asked via voicemails and called over 20 times and sent over 25 texts and over 20 emails asking for the insurance department and thats how I found out that they have NO insurance and once again I am screwed. They LIED about EVERYTHING,, they Extorted me for money EVERY step of the way and their website is ine big false lie. They even called me "poppy" which is slang for friends not for business, they ripped me off for $2492 at the begining, extorted an additioanl $150 on delivery day and caused about $7500 in unrepairable damage and I still have very valuable and sentimental items missing that I had kept after my wife died about 8 years ago. How can I put a price on that. When I tried to explain all of this, they either laughed at me, told me to go F off, they said that there is nothing I can do. I AM and I FEEL like a complete a*s but when extorted, when lied to, what kind of choice did I have and they knew it, thats extortion. When they wanted my business M. Levin kept saying, dont worry, your stuff is important to us, were a family business, our word is our bond, were good at this, they even went on to say that the complaints filed were from a disgruntled employee that they fired, who was just trying to get.money from them and that he was personally promising a satisfying pickup and delivery. Then he said "dont worry, we are insured" well guess what, they are NOT insured. SO PLEASE,,,, stay away from these guys. I want to sue them both personally and professionally. I understand trying to convince a customer that your business is a good one, but to blatantly lie about cost, insurance, subbing out work, and topping that off with being extorted 3 times is just not right and should not be legal. Once they get your things you will never get them back unless you pay them more and more..... BEWARE,,, what I have written is the Gods Honest truth... I have to now try to find an attorney that will just add up the already sigificant loss I have incurred by them, all my things of value are ruined, severely damaged or missimg, they dont care, they laugh at you once they get you, that was the other thing, when I did question them about the delay, they said "it will get there when it gets there" , thats the kind of service they give you, even laughing at me when I told them that this was unacceptable, They had me and they knew it.. So being out ovet $10,000, missing items and having the costs to replace what I can and accept the losses on what cant be replaced is a large amount to swallow, and they HAVE NO Insurance. . A company like this should be forced to stand up in a legal court of law and they should be put out of business. Rip off extortionists, liars and thieves, thats what they are.. They get away with this because most people cant afford to sue, I sure am going to try and find a way, for sure and they would only take cash,,, now they really have you, no way to stop or dispute anything.