- Report: #1070924
Complaint Review: Pam Kilgore - Wallingford Connecticut
Reported By:
Pam Kilgore -
Altamonte Springs, Florida,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Pam Kilgore
Wallingford, 06494 Connecticut, USA
Phone:
866-587-2315
Web:
https://www.getcatsmeow.com/CatsMeowCustomerService.aspx
Categories:
Business Rating:
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Cat's Meow False Advertising Wallingford Connecticut
Cat's Meow advertises this toy as $19.99 + $7.95 P&H. Not true. It is $19.95 + P&H twice for a total of almost $36.00 in total. You must buy 2 of these toys even though it give you an option of 1 or 2. I put that I only wanted 1 and it meant 1 pair.... I can't believe that. It isn't clear that it is a pair on line. It just says one or two then you are charged that maximum amount.
You cannot cancel without paying for shipping unless you send the box back unopenned which means a trip to the post office to bring it back.
Unless you want two, do not buy. I must admit that my mother purchased two of them for 4 cats and they love it. It's just terrible how they mislead you. I will never purchase from them again.
1 Updates & Rebuttals
Pam Kilgore
Altamonte Springs,Florida,
CS made it right
#2Author of original report
Mon, July 29, 2013
Just rec'd a call from customer service and they are refunding my P&H for one of the toys and allowing me to keep both,
